Position Title: Medical Team Coordinator

Reports To: Medical Director

FLSA Status: Non-Exempt

Hours: 40 hours per week

Revision Date: May 9, 2024

Position Summary: The Medical Team Coordinator is responsible for providing administrative assistance to the Medical Director and Team.

Major Responsibilities:

Meetings

• Attend meetings, take minutes, and deliver minutes to appropriate parties.
• Facilitate IT for meetings, including AV equipment set up/use/breakdown, invitation management for virtual/hybrid meetings, recording of sessions when needed, and distribution of slides and other handouts.

Credentialing

• Assist with coordination of provider chart reviews.
• Complete outstanding paperwork with signatures and other updates as needed.

Volunteer Coordination

• Manage new volunteer interest emails/calls - collect CV/Resumes and direct to appropriate department head.
• Facilitate communication between staff and volunteers (assist with The Pulse newsletter, manage last minute volunteer cancellations).
• Coordinate visits to potential and existing community partners for recruitment and expression of thanks.

Scheduling

• Coordinate the weekly medical team schedule with attention to staff and volunteer provider availability, exam room availability, and nursing support.
• Coordinate the weekly interpreter schedule.
• Work with the front desk and medical team staff to manage specialty wait lists.

Onboarding of new staff

• Manage standardized onboarding for new staff – orientations and trainings.

Patient Events

• Assist in planning and coordination of patient events, such as dedicated vaccine clinics, specific campaigns, and educational activities – this includes patient outreach, advertising, setting up tailored schedules in EMR, and documenting patient participation.

Research and Trainings

• Assist with data collection for quality assessment and improvement projects.
• Assist with data collection for presentations and publications.
• Assist with preparation for and delivery of presentations and publications.

Program Development and Population Health

• Coordinate and support new and expanding medical programs, including documentation and tracking.
• Assist with cancer screening metric reports and patient outreach.

Other tasks as assigned by the Medical Director.

• For example, correspondence and editing of documents.

Qualifications:

• Computer proficiency, including electronic medical records and databases/spreadsheets.
• Experience with AV equipment and virtual meeting platforms.
• Strong interpersonal and communication skills.
• Strong organizational skills.
• Ability to prioritize and manage multiple tasks.
• Problem-solving and critical thinking skills.
• Ability to work within and between teams.
• Spanish proficiency preferred.

Job Type: Full-time

Experience:

• Computer skills: 1 year (Preferred)
• EMR systems: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• West Chester, PA 19380 (Required)

Ability to Relocate:

• West Chester, PA 19380: Relocate before starting work (Required)

Work Location: In person