Description

Would you describe yourself as –

• A highly accountable team player?
• Consistent and someone who likes to follow a routine or checklist?
• Factual and informative when communicating?
• Precise, thorough, and exacting in your work product?

Are you reliable, consistent and highly accountable? Do you gain satisfaction by being good at what you do and work in a systematic way? If so, we would welcome the opportunity to talk with you and answer your questions so that you have all the information you need to know if this position is a good fit.

Bilingual (English/Spanish) is highly preferred.

Responsibilities of the Pharmacy Technician include the following:

1. Represent the company in a professional and courteous manner in all interactions with patients.
2. Dispense and package medications under the direction of the on-duty pharmacist.
3. Ensure compliance with all licensure and federal, state, and local laws and regulations; observe the company’s policies on ‘’best practices’’.
4. Assist in resolving patient concerns and complaints.
5. Report product incidents as required in accordance with company policy.
6. Participate in surveys conducted by authorized inspection agencies.
7. Participate in the company’s Performance Improvement program as requested by the Performance Improvement Coordinator.
8. Participate in company committees when requested.
9. Participate in in-service education programs provided by the company.
10. Pursue continuing education programs appropriate to job responsibilities and certification requirements.
11. Report any misconduct, suspicious or unethical activities to the Compliance Officer.
12. Perform other duties as assigned by Pharmacist.

The following functions require the professional judgment of a pharmacist and may not be performed by a company technician:

1. Acceptance of verbal prescriptions.
2. Certification of filled prescriptions.
3. Weighing or measuring active drug ingredients without verification by a pharmacist.
4. Reconstitution of prefabricated medication without verification by a pharmacist.
5. Entry of orders into the computer system without verification by pharmacist.

Expectations

1. Analytical – collects and researches data; using intuition and experience to complement data, demonstrates attention to detail.
2. Problem solving – gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics.
3. Technical Skills – pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
4. Customer Service – manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments; maintains confidentiality.
5. Oral communications – speaks clearly and persuasively to positive or negative situations; listens and gets clarification; responds well to questions.
6. Written Communications – presents numerical data effectively; able to read and interpret written information.
7. Teamwork – gives and welcomes feedback.
8. Cost Consciousness – conserves organization resources
9. Diversity – demonstrates knowledge of EEOC policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
10. Ethics – treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically upholds organizational values.
11. Organizational support - follows policies and procedures; completes administrative tasks correctly and on time; support affirmative action and respects diversity.
12. Judgment – exhibits sound and accurate judgment; supports and explains reasoning for decisions, includes appropriate people in decision making process.
13. Planning/Organizing – uses time efficiently.
14. Professionalism – approaches others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
15. Quality – demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
16. Safety and security – observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
17. Adaptability – adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
18. Attendance/punctuality – is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
19. Dependability – follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
20. Initiative – looks for and takes advantage of opportunities; asks for and offers help when needed.
21. Innovation – generates suggestions for improving work.

Requirements

Minimum Qualifications

1. Organizational skills sufficient to maintain consistently accurate records.
2. Ability to evaluate options and to make efficient decisions.
3. Certification as a Pharmacy Technician in good standing with the Texas State Board of Pharmacy.
4. Current knowledge of all applicable state and federal pharmacy laws, rules and regulations.
5. Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions in this job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The employee is regularly required to stand, walk, and sit, as well as talk and hear.
2. The employee is required to use hands to operate vehicles and office equipment.
3. The employee must occasionally lift and/or move up to 30 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.