4 IT Systems Specialist Jobs in Daytona Beach, FL
COMMUNITY PARTNERSHIP FOR CHILDREN is Hiring an IT Systems Specialist Near Daytona Beach, FL
SHIFT: DAY
REPORTS TO: IT Manager
- SUPERVISOR’S NAME: Brandon Welch
- FLSA STATUS: HOURLY NON-EXEMPT
- SALARY RANGE: $50,000 DOE
- SUPERVISORY RESPONSIBILITY: NONE
- POSITION SUMMARY
- Perform senior level administration and support of the agency’s computer, software, server, networking, and security appliances and services.
- Proactively monitor and provide technical end user support for agency hardware, software, cloud services, and mobile devices, both onsite and via remote desktop protocols
- Effectively triage and coordinate remediation tasks in response to hardware, software, network and/or service interruptions, to include escalating support requests to appropriate support teams when appropriate
- Maintain patching and change management of servers and systems
- Work with the IT Manager on projects to improve agency security, technical standards, and workflow efficiency.
- Support implementation, administration, and maintenance of new equipment, software, security appliances, and upgrades.
- Advise the IT Manager on improvements to processes and technology in accordance with industry best practice standards and collaborate with the IT team and IT Manager to research and implement improvements
- Work with management to ensure compliance with state and federal privacy laws and child welfare guidelines
- Receive and process all user access request forms for access to any data system utilized by CPC staff, including systems maintained by DCF
- Assist with training staff on CPC IT policies and procedures.
- Maintain network and security devices and services
- Perform and verify data backups
- Work with management to ensure emergency procedures and business continuity plans are effectively tested and updated as needed
- Audit and update IT documentation and user guides as necessary
- Manage user accounts and access rights to internal network systems and request access to statewide systems (ie, FSFN) Maintain and update CPC IT equipment inventory Open and close help desk tickets, as well as manage the assignment, tracking, and completion of requests
- This list of essential functions is not intended to be exhaustive. Community Partnership for Children reserves the right to revise this job description as needed to comply with actual job requirements.
- Three years of end user support and two or more years of system administration experience
- Excellent assessment skills and intervention strategies
- In-depth knowledge of the latest version of Microsoft Windows and Microsoft Office.
- Knowledge Microsoft Server 2008, 2016, VMWare, Office 365 Management, Antivirus
- Knowledge of Server applications (File and Print server, DNS, DHCP, Active Directory)
- Knowledge of cloud application functionality and management
- EDR and MDR implementation and support
- Knowledge of multifunction printers, to include network installations and maintenance
- Prior network experience preferred
- Good interpersonal skills
- Good problem-solving skills
- Ability to work independently
- Ability to manage multiple tasks and conflicting priorities
- Ability to communicate on a non-technical level to non-technical staff
- Ability to learn new skills quickly
- Ability to take initiative
- Ability to travel
- Strong customer service skills
REQUIRED:
Associate degree or equivalent field experience. Relevant senior technical certifications (CompTIA Network , CompTIA Security , CCNA, etc.) preferred.
LICENSES AND CERTIFICATIONS
Possess a current Background Clearance Screening Letter as required by DCF; and successfully complete the background screening requirements for Community Partnership for Children.
If local travel is required, a Valid Florida driver’s license and documentation of current automobile insurance, with $100,000/$300,000 bodily injury liability limit, is required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Employee will work in an office/clerical environment. The employee will work predominantly seated with recurrent need to walk, stand, and bend from the waist. Occasional light lifting, stooping, and climbing may be required. Occasional local travel.
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. This job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Community Partnership for Children and any employee. Employment at Community Partnership for Children is “at-will” and either party can terminate the employment relationship at any time, with or without just cause.
Job Summary
Full Time
$47k-59k (estimate)
04/29/2024
06/28/2024
communitypartnershipforchildren.org
Daytona Beach, FL
100 - 200
Related Companies
The job skills required for IT Systems Specialist include Help Desk, Customer Service, Problem Solving, Active Directory, Microsoft Windows, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Systems Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Systems Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Systems Specialist positions, which can be used as a reference in future career path planning. As an IT Systems Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Systems Specialist. You can explore the career advancement for an IT Systems Specialist below and select your interested title to get hiring information.
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