91 IT Field Technician Jobs in Pittsburgh, PA
Community Options Job Board is Hiring an IT Field Technician Near Pittsburgh, PA
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time IT Field Technician in Pittsburgh, PA. The IT Field Technician is responsible for providing IT services and support. This role will have a focus on smart home technology.
Starting pay is $50,000/annually
Responsibilities
- Provide prompt, courteous support company wide, in person, phone, or email
- Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
- Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
- Travel to regional offices to troubleshoot and resolve issues
- Travel to regional homes to install and support smart home technology
- Document, track, and monitor technical problems and solutions
- Inform management of recurring problems
- Check in regularly with regional office managers to review the IT needs of the office and to ensure that all IT equipment is functioning as needed
- Identify and escalate situations requiring urgent attention
- Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
- Additional tasks and responsibilities may be assigned
Minimum Requirements
- Minimum two years of professional IT experience
- Audio / visual experience a plus
- Valid driver's license
- Proficiency in AD, Office365, multiple browsers, computer hardware
- Experience supporting Android and iPhone, Mobile Device Management a plus
- Working knowledge of printer management
- Experience working with LAN administration
- Logical troubleshooting skills
- Excellent time management, interpersonal skills, and a high-level attention to detail
- Understanding of best security practices and continual updating of knowledge base
Why Community Options?
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
Send Resumes to: Sarah.Panea@comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
Job Summary
Full Time
$53k-69k (estimate)
05/25/2024
07/23/2024
The job skills required for IT Field Technician include Troubleshooting, Time Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Technician positions, which can be used as a reference in future career path planning. As an IT Field Technician, it can be promoted into senior positions as a Field Service Representative - Copy Machines that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Technician. You can explore the career advancement for an IT Field Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Field Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Field Technician job description and responsibilities
Responsibility includes installing and configuring hardware and software components to ensure usability.
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Troubleshooting hardware and software issues are included in their responsibility.
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IT Field Technicians ensurs electrical safety standards are met.
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Installing and upgrading anti-virus software to ensure security at the user level.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Field Technician jobs
Practice fixing common computer problems.
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Earn tech-related certifications.
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Possess excellent technical programming skills.
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Managing technical documentation.
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Step 3: View the best colleges and universities for IT Field Technician.
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