Description

POSITION SUMMARY:

The WIC Clerk is responsible for implementing WIC certification and recertification procedures, record keep­ing, voucher issuance, and assisting the dietitian. The WIC Clerk reports to Clerical Coordinator, WIC Coordinator, or Dietitian.

SPECIFIC DUTIES:

• Interview WIC applicants for demographics, income eligibility, and risk factors
• Document in applicant record information about WIC applicants
• Complete and review computer forms and/or data entry into computer
• Notify WIC applicants of eligibility, voucher pick-up, etc.
• Record keeping and filing
• Assist Dietitian and Nutrition Aide with review of forms, and nutrition education
• Provide translation to staff and participants as needed, and other duties as assigned
• Attend Staff meetings as assigned
• Teach enrollment
• Refers all breastfeeding related inquires to Breastfeeding Specialist
• Check in breast pumps returned by WIC Participants
• Promote and make breastfeeding lounge accessible to breastfeeding WIC participants
• Promote and make breastfeeding as the norm to all pregnant and postpartum WIC participants and their families
• Travel to different sites as needed
• Performs other job duties as assigned

Qualifications

MINIMUM REQUIREMENTS:

• High school graduate or equivalent
• Experience in clinical setting preferred
• Knowledge and understanding of the Hispanic culture
• Bilingual in Spanish and English; written and verbal
• Type 35 w.p.m.; applicant to furnish typing certifi­cate
• Valid California Driver's License, proof of insurance and personal transportation

PERFORMANCE REQUIREMENTS:

• Knowledge of modern office procedures, practices and equipment
• Knowledge and understanding of the Hispanic culture
• Ability to prioritize and organize
• Ability to file alphabetically and/or numerically
• Ability to document information in files in an efficient and professional manner
• Ability to translate for staff and participants into appropriate language
• Ability to communicate clearly
• Skill in establishing and maintaining effective working relationships with employees and public

TYPICAL PHYSICAL DEMANDS:
Work may require sitting or standing for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 35 pounds. 
 
Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and such other office equipment as necessary. Vision must be cor­rectable to 20/40 and hearing must be in the normal range for telephone contacts. the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be stressful.
 
TYPICAL WORKING CONDITIONS:
Work performed in office and/or clinic environment. In­volves frequent contact with patients. Work may be stress­ful at times. Interaction with others is constant and interruptive. Contact involves dealing with people who may be upset. Frequent exposure to communicable diseases, toxic substances and other conditions common to a clinic environ­ment. Work weekends as needed.