Jacksonville, FL 32257

Under the general direction of the Security Team Manager, the Security Officer is responsible for providing a safe and secure campus environment for the patients, visitors, vendors, and staff members.

Primary Responsibilities :

• Utilize constant "Observations & Reporting" practices
• Assist Emergency Services Personnel as applicable
• Observe Video Surveillance Camera monitors
• Report "anything out of the ordinary' - Report Writing
• Patrol designated campus parking areas; hourly interior and exterior patrols utilizing the m-Post documentation system installed on the Security Cellular Phone
• Report violation of applicable laws, ordinances, and Community Hospice policies and procedures
• Through Deportment, (Command Presence) maintain a safe and secure community environment
• Demonstrates positive customer-service practices with patients, visitors, vendors, and staff
• Study and maintain knowledge retention of the Community Hospice Safety & Security Officer Manual - complete the final exam with a minimum of a 75% accuracy rate within the first 90 days of employment (Probation Period)
• Inclement weather or other natural / man-made emergencies will require the Security Officer to Perform duties as outlined in the Comprehensive Emergency Management Plan.

Overnight stay may be required.

• Required to maintain shift coverage up to an additional four (4) hours in the event of call out or unexpected absence of shift relief
• Flexibility to work various shifts at various locations
• Completes annual mandatory trainings
• All other duties assigned by the Security Management Team including maintaining a professional uniform appearance

Required Licenses / Certifications :

State of Florida Class "D" / Unarmed Security

Officer License preferred

Current State of Florida driver's license with

driving record acceptable to Community Hospice

insurance carrier, and reliable transportation

that is available 24 / 7

Qualifications :

Education / Experience :

Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying.

Typical qualifications would be equivalent to :

• High School diploma or G.E.D.
• Minimum of two (2) years previous experience in

security - related industry

Knowledge of :

• Video Surveillance Systems monitoring / reporting
• Monitoring of Fire panel & Alarm Systems
• Basic computer skills, word, excel & power point
• Access control
• Customer Service Skills-internal / external client

Skilled at :

• Customer Service Skills-internal / external client
• Excellent oral and written communication skills
• Good organizational skills
• Observing and Reporting practices
• Providing assistance to :
• Visitors, Vendors, and Staff members
• Good physical health
• Possess safe driving skills
• Ability to Deescalate verbal confrontation
• Ability to function calmly in stressful,

negative-emotional situations

• Courteous to patients, visitors, and staff
• Effectively communicate with the security Management Team during emergency, safety or

Other "out of the ordinary" situations

We are an equal opportunity employer.

Last updated : 2024-03-07