Overview:

• All positions are located in Fresno/Clovis CA *

The Community Subacute and Transitional Care Center (CSTCC) is a 106-bed facility providing inpatient care for chronic, subacute conditions such as coma or other complex illness that require 24-hour medical supervision. CSTCC has two very unique and distinct units.
Our 58-bed subacute unit is medically certified as a rehabilitation respiratory unit. We specialize in trach weaning, helping patients come off of vents, feeding tubes, retraining patients to eat and breathe. The average length of stay for patients in subacute is about 6 months to one year.
Our 48-bed short-term skilled unit provides wound care, IV therapy, and focuses on getting the patients transitioned back to their lives and community. This unit houses a full rehabilitation gym for our patients.
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Responsibilities:
The Business Office Supervisor will oversee the administrative functions of the business office/facility. This role will be responsible for supervising staff and workflows, overseeing financial procedures, ensuring compliance with healthcare regulations, and optimizing office operations.
Accountabilities
1. Supervises and leads administrative personnel in performing daily work. Assigns work duties of Business office team leads, patient account billers and patient financial counselors.
2. Monitors, analyzes and documents unit work quality and quantity on a regular basis. Reviews assignments and procedures as appropriate to ensure optimum unit performance.
3. Maintains and oversees the Business Office Point Click Care (PCC) billing system.
4. Oversees month end billing process, patient statements, processing payments and posting charges.
5. Leads the Triple-Check meetings in coordination with clinical nursing, home office and therapy teams.
6. Keeps Director informed of any Business Office issues/concerns through effective and timely communication skills.
7. Facilitates communication and resolves conflicts with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
8. Acts as a liaison between the Business Office and other CHS departments, physicians and vendors with regard to the process of routine work and problem solving.
9. Assists with Business Office policies and procedure development, implementation and administration to optimize efficiency and compliance.
10. Performs special projects as directed.
11. Maintains current knowledge of Medicare/Medi-Cal reimbursements policies and best practices, and applicable healthcare laws and regulations, implementing necessary adjustments.
12. Directly responsible (with support from Human Resources) for employee engagement and people supervision processes including interviewing and selection, time and attendance approval, providing timely feedback and performance evaluations, employee development and employee retention.
13. Performs other job-related duties as assigned.
Qualifications:
Education

• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
• Bachelor's Degree in Healthcare Administration, Business, or related field preferred

Experience

• 3 years of healthcare administration, billing, or related experience required
• Experience with Medicaid, Medicare, HMO, private pay billing and collections required
• Point Click Care (PCC) billing system proficiency is required
• Supervisory experience in a healthcare business office or Skilled Nursing facility preferred

Disclaimers:

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.