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With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.
JOB TITLE: Customer Service Agent
EMPLOYMENT TYPE: Full-Time; 40 hours/week
SCHEDULED HOURS: Monday-Friday 8:00AM-4:30PM; some late nights required 11:30am-8:00pm
PROGRAM/LOCATION: Triage Center, Manchester, CT
PC#: 2403
ABOUT THE PROGRAM: Triage Center
Responds to statewide requests for CHR services. Provides screening & triage to multiple levels of care. Refers individuals and/or families to the appropriate level of care in or out of our service system. Crisis triage to 911/emergency services and/or MCRT & EMPS (via 211) as needed. Triage Center is staffed by a team of call center agents, care coordinators, and a manager.
ABOUT THE POSITION: Customer Service Agent
Duties and Responsibilities
QUALIFICATIONS:
Education: High School Diploma or equivalent required, Bachelor’s Degree preferred.
Experience: Minimum of 5 years of experience in a customer service oriented role required. Intermediate to advanced typing and technical aptitude required. 2-5 years of experience working in a call center environment preferred. Prior experience working in a medical office or in social services preferred. Bilingual preferred.
WHY CHR:
COMPENSATION*:
$16.07/hour minimum -$24.10/hour maximum, dependent upon experience.
CHR is committed to fostering an inclusive culture that respects differences and honors the experience of our diverse staff. We encourage women, members of ethnic minorities, LGBTQ individuals, people with (dis)abilities, and veterans to apply.
Take the first step to a meaningful career and apply to CHR today!
Full Time
Business Services
$60k-78k (estimate)
05/11/2024
07/10/2024
ENFIELD, CT
25 - 50
2019
<$5M
Business Services