Job Title: Licensed Clinical Social Worker

Department: Behavioral Health

Reports To: Director of Behavioral Health

FLSA Status: Exempt

Wage Range that the Company Expects to Pay: $43.05 - 52.33

SUMMARY

Under the general supervision of the Director of Behavioral Health, the Licensed Clinical Social Worker (LCSW) provides psychiatric social work assistance to psychosocially or emotionally disturbed patients and their families of self-referrals, referred by CHC Primary Care Providers or Clinicians, and other healthcare organizations. Collaborates with the psychiatric and allied care team in diagnosis and treatment plans by performing the following duties.

It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, be cooperative, organized, and enthusiastic at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.

Provides a full range of culturally sensitive behavioral health assessment, treatment, and case management services to children and/or adults with mental health conditions.

Screens and perform comprehensive mental health assessments, crisis intervention/stabilization, short-term individual, family, and group therapy, psycho-education, individualized treatment planning, goal setting, collateral services, progress monitoring, and care coordination.

Participates in the patient care team coordination by providing direct linkage between patient, external mental health service providers, and community-based organizations.

Monitors and documents patient progress, all care coordination activities, and treatment in the electronic health record in a thorough and consistent manner.

Co-managespatient care in alignment with the extended clinical care team.

Provides consultation on patient behavioral issues and concerns in the clinic, as needed, with the support of the Director of Behavioral Health or other clinical staff.

Communicates with all members of the care team both internal and external by being a patient advocate. Uses available resources to facilitate care to ensure appropriate services are arranged for the patient in order for the patient to meet self-management and treatment goals.

Collaborates with the Quality Improvement Department to comply with federal and state regulations and payer requirements. Assists with various report tracking in and all software programs as designated by the company.

Attends and participates in staff meetings and training as required. Participates in specialty committees as assigned.

Provides behavioral health consultation and coverage in various network regions as necessary.

Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.

Ability to work with a high volume of patients, and internal/external customers, and deal with frequent changes, delays, or unexpected events such as same-day appointments, clinical triage, peer consultation, and crisis case management.

Participates in collaboration and consultation with the Behavioral Health Integration and Behavioral Health Navigation team regarding shared cases.

Demonstrates adherence to and observes all safety policies and procedures, including infection control rules and regulations.

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (pediatrics, adolescents, adults, or geriatrics).

Demonstrates knowledge of domestic and intimate partner violence, child and dependent abuse protocols, and reporting procedures.

Demonstrates cultural sensitivity and competence with patients and creates an affirming and safe clinical environment.

Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Master’s degree in Social Work or a related field from an accredited university is required. A current, valid, and unrestricted Licensed Clinical Social Worker (LCSW) license issued by the State of California Board of Behavioral Sciences is required.

Minimum of two (2) years of experience working in a healthcare, hospice, social service setting, case management, social advocacy, mental health, or family services agency is required. Must demonstrate cultural competence working in diverse, low-income, and immigrant communities. Knowledgeable in mandated reporting laws, DSM-V, crisis communication, short-term treatment modalities, and de-escalation techniques.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Bilingual in English and another language is preferred, but not required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

Experience with word processing, spreadsheets, email, and keyboarding is required. Microsoft Office and Google Suite skills are required. Working knowledge of EHR is required. Experience in Athena is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of current, valid, unrestricted California Driver's License (Class C) required. Possess and maintain a current, valid, unrestricted LCSW license issued by the State of California Board of Behavioral Sciences. A current CPR (BLS-C) card is required. Must obtain a valid CPR card within the first 30 days of employment if not certified at the time of hire. CHC’s CPR Policy will supersede this job description.

OTHER REQUIREMENTS

Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate.

Ability to work in a fast-paced environment. This job is predominantly performed in a remote work setting and is subject to change based on the organization’s needs.

Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.