Company Description

Our emphasis here at Community First is on establishing long term, personal relationships with our customers. Our motto, "Putting Relationships First," is not just a slogan from days gone by, it is our commitment to doing business the way it used to be done. Here we believe that customer service is an attitude, not a department, and we vow to get answers to your financial questions in a quick, friendly way, without the run around you can get at the big banks.

This old fashioned dedication to personal service is enhanced by the latest technology available at the very biggest banks. We offer 24 hour Internet and telephone access to your accounts, imaged bank statements, multiple ATM locations, debit and credit cards, and overdraft protection. We are constantly looking for ways to have technology help us do things better and faster.

CFNB offers competitive salaries, a generous array of benefits, and an engaging work environment. When we are fully engaged at work, we are more effective and more successful. Customers can sense our commitment, dedication, and enthusiasm for our bank and therefore feel more comfortable entrusting us with their business and financial needs.

Our product is outstanding customer service and each one of us is better able to exemplify that service when we feel satisfied, recognized, and rewarded in our work. This is the heart of our values and culture—the link between greatness as a company and service—and it applies equally to those who work directly with our customers and those who work behind the scenes to make our services possible.

Position Summary

Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing.

Key Duties & Responsibilities

• Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
• Cash checks.
• Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary.
• Balance cash drawer in accordance with Bank procedures and regulations, including periodic batching of cashed checks.
• Process credit card cash advances.
• Assist in ordering, receiving, verifying, and distributing cash.
• Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
• Providing additional products including Cashier’s Checks, Personal Money Orders.
• Assist customers in accessing safety deposit boxes.
• May be responsible for bank opening and/or closing.
• Maintains the highest level of confidentiality with all information obtained.
• Promotes the bank’s products and services.
• Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
• Perform as a team member in allocating and coordinating the work flow.
• Meet expectations for attendance & punctuality.
• Contribute to the fulfillment of department and company objectives and goals.
• Comply with all department and company policies, procedures and regulations.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
• Mathematical skills.
• Strong communication & organizational skills.
• Detail oriented, high degree of accuracy.
• Competence with computers, telephone, 10-key calculator and other office machinery.
• Ability to work in a fast-paced environment & under pressure as needed.
• The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank’s exposure to loss or fraud and the ability to think through and rationalize decisions.
• This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
• Familiar with retail banking regulations and teller roles and responsibilities relating to each.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear; and stand and walk. The employee frequently is required to use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Education & Experience

• High school diploma or GED equivalent required.
• Previous teller experience preferred but not required.

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule

Application Question(s):

• How many hours are you wanting to work, and what is your preferred schedule?
• Are you available to work Part-Time hours between 7:45am-6:15pm Monday-Friday, and 7:45am-12:15pm on Saturdays?

Education:

• High school or equivalent (Required)

Experience:

• Cash Handling: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: In person