Insurance Coordinator

Reports to :

Practice ManagerKey Partnership :

Clinical, Billing, and OperationsDepartment :

OperationsSalary :

based on experience)Classification :

Non-ExemptStatus : Full Time

Full Time

About this role :

Community Dental Partners is looking for someone who loves being around people. The Insurance Processor is someone that has the opportunity to bring a smile to the patient(s), to be able to give them a wonderful patient experience.

The Insurance Processor is primarily responsible for insurance verification. The Insurance processor is able to support the patient, staff, and doctors in many different ways.

If you like to make connections with people this is the right position for you!

Job Responsibilities :

Greet patients upon arrivalReceive paperwork and insurance information from the Greeter, is responsible for a secondary check for accuracy before scanning in the system.

Change and update patient(s) status in the computer according to establishes guidelinesHandle routine questions over the phone concerning appointments, policies, insurance, and treatments.

Update the notes in the system to reflect any changes madeVerifying insurance and frequencies when needed.Review the schedule in advance to ensure appointments and patients are due before confirming them.

Clean / maintain front office area / lobbyPerform other duties as assigned

Basic Qualifications :

Education : High School graduate or equivalentWritten and verbal communication skillsCustomer service is a plusMultitasking and prioritizingDependabilityTeam player

Key skills and abilities, Characteristics of a good fit :

Ability to work with minimal supervision, self-starter, and demonstrates initiativeFlexible and innovative; highly adaptable to the dynamic business environmentHigh engagement;

supportive of leadership and role model for company values and guiding behaviorsStrong demonstration of task completion and dedication to detailTeam Player and great interpersonal skillsPrompt and timely with work scheduleAmazing customer service skills, great at building relationships with new peopleKnowledge of computer software applicationsOrganizing and prioritizing workloadsEffective oral and written communication skillsGreat at building relationships with new peopleGreat interpersonal skills

Benefits :

401(k)Health (PPO / HSA), Vision, Dental,Disability insurance (STD / LTD)Accident InsuranceLife InsuranceEmployee, Spouse, and Child Life Insurance OptionsPaid Time OffHoliday PayHep B and CPR CertificationsCompany provided PolosCareer Growth OpportunitiesCompany provided online learning coursesCompetitive CompensationPaid trainingEmployee fun daysHoliday celebrationsEmployee Assistance Program (EAP)Perks @ Work, Employee Discount Program

Employee, Spouse, and Child Life Insurance OptionsAccident Insurance

Schedule and Location : Monday-FridaySmile Makers Huntsville

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal ID : CDP100

J-18808-Ljbffr

Last updated : 2024-04-07