Salary: $50,215.00 Annually
Job Type: Full-Time
Job Number: 240345
Location: 16000 East CentreTech Parkway Aurora, CO
Department:
OVERVIEW OF CCA
The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.
More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.
POSITION SUMMARY
The Academic Program Support Specialist (APSS) serves on the Science, Technology, Engineering, & Math (STEM) team, a part of CCA's Academic Success Division. The APSS provides excellent customer service with front desk and administrative support services to academic leadership, department chairs, faculty, instructors, staff, and students. The specialist possesses a general knowledge of higher education and administrative and project management knowledge and skills. This person shows the ability to perform tasks autonomously, with keen attention to detail, and the ability to adapt to unexpected changes. The specialist interacts effectively with constituents and stakeholders, from diverse backgrounds, inside and outside the college in a variety of mediums (face-to-face, online, and over the phone). This person also provides liaison services to college-wide personnel through excellent communication and project management skills.
DUTIES & RESPONSIBILITIES:

• Provide excellent customer service with front desk and administrative tasks
• Perform administrative tasks requested by the STEM Dean and Department Chairs to support the effectiveness of academic programs and student success
• Help the STEM Dean and Department Chairs with some of the course- and program-level assessments of student learning tasks, such as the collection, management, and storing of data
• Review learning management system course shells in accordance with department policies and the STEM Dean's and Department Chairs' expectations
• Manage medium and long-term projects; for example, program research to support growth and development
• Attend program-related events both on and off-campus as required, including Advisory Committee meetings, representing the college in an engaging and professional manner
• Plan and manage or support department events as needed
• Prepare college catalog revisions and updates for each department and program and get approval from Department Chairs prior to submission
• Maintain career and technical program documentation for program approval, program renewal, performance metrics and faculty credentialing
• Create well-written and well-designed documents and flyers for distribution
• Ensure departmental program information documents are up-to date
• Design and distribute public information on behalf of the STEM Dean, Department Chairs, and programs, in collaboration with the College Strategic Communications department
• Direct student concerns on behalf of the STEM Dean and Department Chairs
• Answer questions about the departments and programs
• Participate in professional development relevant to the position responsibilities
• Other duties as assigned

MINIMUM QUALIFICATION:

• Associate Degree
• One (1) year experience in a work setting related to an academic department
• Excellent written and verbal communication skills
• Proved problem-solving and decision-making skills
• Exceptional knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Forms, Teams, SharePoint, learning management systems
• Demonstrated ability to handle multiple tasks and projects simultaneously

PREFERED QUALIFICATIONS:

• Bachelor's Degree
• Three (3) or more years work experience supporting an academic department
• Knowledge, skills, and abilities related to STEM departments and programs
• Project management experience

SUPPLEMENTAL INFORMATION
Salary Range: Anticipated starting salary range: $50,215.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material: An initial review of applications will begin on Thursday, February 15, 2024 and continue until the position is filled.
Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your current supervisor without first providing notice to you as a candidate and only when a contingent offer is pending in order to protect the confidentiality of your application to the full extent possible.
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application
• For any questions or technical issues please contact HR@CCAurora.ed

Notice to all Applicants:

• Proof of eligibility to work (Download PDF reader) in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.

Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.
Community College of Aurora Inclusive Excellence Statement:
CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.
Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.
We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or Robert.Callaway@CCAurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or Robert.Callaway@CCAurora.edu.
Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Vice President of Human Resources at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.
To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/4374200/academic-program-support-specialist-stem
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