Salary: $44,517.00 Annually
Job Type: Full-Time
Job Number: 240282
Location: 16000 East CentreTech Parkway Aurora, CO
Department: Student Services
Effective January 1, 2022, the candidate selected for this position will be asked to provide their documentation of COVID-19 vaccination to the CCA Human Resources upon hire or agree to weekly COVID-19 testing with prompt submission of test results. Individuals may request an exemption from this requirement for medical or religious reasons.
This position is open only to the employees of the Community College of Aurora. If you are not an employee of CCA your applicant materials will not be considered.
OVERVIEW OF CCA
The Community College of Aurora (CCA) is a dynamic institution that is committed to serving its diverse student population through innovations in instruction and student support founded on principles of equity and inclusion. CCA is a public, two-year community college serving Aurora and east metro Denver and has been designated as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
CCA enrolls 11,000 students annually, over 62% of whom are students of color, including nearly 32% Hispanic students. 65% of CCA students receive some type of financial aid, including 52% of whom receive Pell grants, and nearly two-thirds are first-generation college students. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers our Inclusive Excellence work and applies an equity lens to everything we do.
POSITION SUMMARY
TheStudent Program Support Specialist for Student Success Communication & Marketing will provide strategic direction and oversight of the design process for visual communication projects/needs of the Division of Student Success at the Community College of Aurora. As a core member of the Division of Student Success leadership team, the Student Program Support Specialist will develop print, web, social media, and email-based marketing efforts that increase awareness of student services and promote student retention and completion. The Student Program Support Specialist is responsible for ensuring college and department materials follow college brand guidelines, and that print and digital products conform to journalistic, communication, and design best practices.
Examples of Duties / Knowledge & Skills
Communication Support

• Lead the design and implementation of a communication plan for the Division of Student Success that promotes an increase and improvement of student retention and completion.
• Create and manage social media posts that promote student services for departmental accounts affiliated with the Division of Student Success.
• Take photos, create videos, and livestreams that align with the College's brand guidelines for social media and other promotional use.
• Communicate and respond to comments, messages, and following requests from social media community and constituents.
• Coordinate and plan promotional posts to fit in with social media trends and views.
• Provide design and management support for the Division of Student Success website interfaces using modern developmental techniques, forward-thinking strategy, and the College's brand guidelines.
• Seek to balance aesthetic design with robust usability, offering website visitors a better experience when finding information online.
• Develop designs using HTML, CCS, and JavaScript that function in a web browser, ensure designs are properly translated with content that are accessible to students who utilize screen readers, braille displays, screen magnifiers, etc.

Marketing & Design

• Serve as primary creator for Division of Student Success promotional materials, publications, website content, social media content, and advertising purposes.
• Provide creative direction, brand oversight and strategic management of various projects, such as: Student Handbook, Student Newsletter, event flyers, programming promotion, and support service programs.
• Design proof checks and press checks to ensure all project criteria is met.
• Serve as a source of college communications by sharing promotional Division of Student Success information as well as pertinent news and information for the college community.
• Disseminate e-newsletters, emails, and communication to CCA faculty, staff, campus partners, and constituents as requested by SSAO/ Dean of Student Success.
• Maintain college brand guidelines, and evaluate opportunities to increase awareness and create brand recognition through communication among key constituents.

Minimum qualifications & Requirements

• Bachelor's degree and two (2) years of related work experience
• Experience with Adobe Creative Suite: Photoshop, Premiere Pro, InDesign, etc.
• Familiarity with social media platforms and user engagement of digital media in a professional setting
• Experience with print, digital accessibility, composition, editing and equipment in both video production and photography.
• Detail oriented with evidence of creativity and flexibility
• Demonstrated ability to work independently and as a team
• Demonstrated knowledge of Microsoft Word, PowerPoint, Excel and Outlook
• Hold a valid driver's license to drive between campuses and external events, as needed.

Preferred Qualifications

• Master's Degree in Fine Arts, Graphic Design or other art related field
• Experience managing and developing social media content and platforms (i.e., Facebook, Instagram, TikTok, SnapChat, etc.)
• Experience working with diverse and underrepresented students
• Bilingual preferred

Supplemental information
Salary: $44,517.00. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material: This announcement will close on Monday, January 31, 2022.
Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Application Checklist
Complete Applications must include the following documents:

• A complete online application.
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position.
• A current resume uploaded as an attachment to your online application.
• If you are using education to qualify, a copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation. Please submit this as an attachment to your online application.
• For any questions or technical issues please contact HR@CCAurora.ed.

Notice to all Applicants:

• Proof of eligibility to work (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.

Colorado Residency Requirement:
Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.
Community College of Aurora Inclusive Excellence Statement:
You matter. You are valued. You belong. CCA is a community that is committed to equity, diversity, and inclusion through Inclusive Excellence. We can only achieve this together. CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence. We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or Robert.Callaway@CCAurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or Robert.Callaway@CCAurora.edu.
Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. The Community College of Aurora will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu
To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/3400087/student-program-support-specialist-for-student-success-communication-marketing
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