Overview

Employee Engagement Specialist 

Savannah, GA or Dublin, OH

The Employee Engagement Specialist is primarily responsible for spearheading the Celebrations Program to enhance the Team Member experience by delivering exceptional customer service and managing birthdays, anniversaries, and other recognition initiatives to positively impact our workforce. You will help drive employee engagement by ensuring employees who meet specific milestones get recognized and rewarded accordingly. Your strong program planning skills and your keen eye for details in maintaining accurate records will allow you to serve (and surprise) our diverse team while you’re developing your cross-functional skills in Human Resources.

Responsibilities

• Provide high quality customer service as the Celebration Program Owner and serve as the point of contact to recognize initiatives such as birthday and anniversary celebrations across the Company while also monitoring and managing the dedicated email inbox.
• Confirm accuracy of and manage a daily, weekly, and monthly spreadsheet of team member’s birthdays and work anniversaries sourced from system reports.
• Utilizing the birthday and anniversary spreadsheet, schedule emails accordingly to celebrate birthdays and anniversaries for company employees.
• Ensure on-time delivery of milestone anniversary certificates each month to recognize 10/20/30 years of service for team members.
• Coordinate internal communications to reference on the internal Hub and Dashboard.
• Support engagement programs while collaborating with appropriate internal stakeholders across the organization to maximize engagement policies and procedures.
• Oversight of inventory items and partner with the Sr. Director regarding any re-orders needed.
• Compile monthly working files to prepare for distribution to the vendor for shipment of any items needed.
• Help to support initiatives around other programs along with Celebrations such as New Hire Experience, Culture Champions, Diversity/Inclusion/Belonging, Feedback Badges and Employee Engagement Surveys.
• Issue recognition badges through internal platform to recognize and celebrate employees.
• Assist with any other assigned projects as needed.
• This is a full-time role that requires in-person attendance during normal business hours.

Qualifications

• 3-5 years of experience in program planning and/or in a relevant Human Resources function.
• Must be extremely organized, efficient yet thorough, and strongly detail-oriented.
• Must take initiative and excel at time management to successfully accomplish and prioritize a high volume of overlapping tasks at any given time without constant supervision.
• Ability to be an independent thinker, have a creative mind, and be results-driven.
• Be proactive in taking ownership of assigned projects from start to finish.
• High proficiency in MS Office with expertise in Excel, including V-Look up and Pivot Tables, PowerPoint, and Microsoft Word.
• Must have exceptional interpersonal, written, and verbal skills.

What We Offer

Our Benefits Include*

• Flexible Paid Time Off
• A comprehensive new hire training program
• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
• Performance-based career advancement
• Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
• Diverse Culture and Inclusive Environment
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

Our Workplace Awards and Recognition

We are honored to be recognized as a Military Friendly Employer for 2022, 2023, and 2024, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023 and 2024.

About Us

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our Customers, Team Members, and Communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® is the parent company to brands including Cash 1®, Check Into Cash®, CheckSmart®, Easy Money®, InstaLoan®, Rapid Cash® and Speedy Cash®, TitleBucks®, and TitleMax®. We are steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.