POSITION TITLE: Customer Service Representative/Teller – Full time

DEPARTMENT: Operations

REPORTS TO: Operations Officer/Operations Specialist

Job Duties:

Perform daily tasks related to the following:

• Handles daily deposits for checking and savings accounts and accepts payments.
• Accepts stop payment requests and address changes, distributing to the proper personnel for

processing.

• Processes night deposit and mail-in deposits.
• Sells cashier’s checks, and offers other Bank services when appropriate.
• Maintains proper cash level in drawers, keeps cash secure, and maintains a level of safety for the

Bank.

• Assist with certifications.
• Verify cash turn-in under dual control; balance vault under dual control.
• Has direct responsibility to maintain a harmonious and cooperative work environment with all

employees at all times.

• Performs other tasks requested by supervisor as they relate to the Bank and its functions.
• Adhere to all company policies and procedures.
• Will follow BSA and Compliance guidelines.
• All other duties as requested by management.

Minimum Requirements:

• High School diploma or general education degree (GED).
• Prior cash handling experience preferred.
• Must be able to perform all over-the-counter customer services.
• Must exercise accuracy, alertness, good judgment, courtesy, tact, and patience.
• Maintain confidentiality of Bank and customer records and transactions.
• Ability to balance cash and have basic mathematical competency.
• Ability to monitor own work to ensure quality and possess organizational skills.
• Strong interpersonal skills and written/oral communication skills; able to deal effectively with a

variety of people.

Salary Range: $19.00 to $25.00 Hourly

Your actual base salary will be determined on a case-by-case basis and may vary based on the following

considerations: job-related knowledge and skills, education, and experience.

At the time of hire, and as a condition of employment, applicant must comply with a background

screening.

Send resume to HR@yourcbsm.com