Description

**COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

**MINIMUM STARTING SALARY $45,000., DEPENDENT UPON QUALIFICATIONS AND EXPERIENCE!

PURPOSE OF THE ROLE:

Assistant Store Managers are vital, key leaders within the store and serve as acting Store Manager when the Store Manager is not present. They provide oversight for the full range of operational activities, resulting in positive experiences for both employees and customers as well as retail profitability -- all in a manner consistent with our Mission and Values. Assistant Store Managers set expectations for the proper execution of policies and procedures and respond as necessary to employee performance. Our culture assumes we can count on one another, engage with respect and professionalism, and continue our exceptional tradition of serving the public and our partners through teamwork and cooperation.

KEY RESPONSIBILITIES:

• Financial Oversight- of all sales activities including budgeting, processing payroll, ensuring controls and money management procedures are in place, compliance with store banking requirements, theft and shrink reduction, and successful completion and submission of all related reports. Responsible for meeting performance goals.
• Operational Oversight- including: the execution of merchandising strategies; inventory processing; interfacing with all store departments with an emphasis on coordination, collaboration, and connecting; seasonal transition planning and special sales; and compliance with all existing policies and procedures. 
• Staffing and Employee Development- including working closely with CommunityAid administration to effectively hire, onboard, and retain employees. Employee training and development, including system-wide communication, cultural alignment, team building and guidance, and employee recognition. Communicate performance expectations and best practices, provide coaching, utilize existing performance management tools to fully engage employees.
• Compliance and Regulatory Activities- Ensure compliance with all state and federal laws that apply to the company, as well as ensuring that CommunityAid policies and procedures are clearly communicated and followed by management and employees.
• Facilities and Logistics - Ensure stores are a safe environment for both employees and customers. Monitor for safety and quickly address and correct unsafe work conditions as necessary. 
• Direct Supervision of Store Supervisors and Associates- including daily briefings, skills training, ongoing developmental coaching, and performance reviews.
• Analysis and Planning- Routinely gather, analyze, and report store performance data, product and marketing intelligence, and other sources of feedback with the clear intention of using this information to adjust with agility to retail needs in order to increase sales.
• Employee Engagement and Morale- Utilize a variety of communication methods and models; conduct in-store gatherings, meetings and huddles; stage special events; and utilize employee recognition to ensure associates fully understand and appreciate the work of Community Aid and their role as contributors.
CORE COMPETENCIES:

• Understands and adopts Servant Leadership and CommunityAid’s 12 Core Behaviors
• Expansive knowledge of retail operations
• Effective leadership skills, including leading teams
• A positive attitude
• Emotional intelligence and strong interpersonal relationship skills
• Strong communication abilities with an emphasis on clarity and listening
• Promoting and interpreting company culture
• Performance Management of Supervisors by contributing to annual performance reviews
• Critical thinking and problem solving 
• Sound judgment
• The ability to maintain confidentiality
• Ability to organize and prioritize a variety of tasks while working within strict timeframes
• Ability to thrive in a fast-paced environment
• Planning and budgeting capabilities
• Developing individuals to achieve their potential
• Coaching, including performance assessment
• Ability to inspire and motivate teams

Qualifications

QUALIFICATIONS:

High School diploma or equivalent required
Associate’s or bachelor’s degree related to business management preferred 
Minimum of one-year experience in a supervisory role within a comparable retail or service-oriented business preferred
Experience in a fast-paced, professional work environment 
Available to work evenings and weekends on a regular basis
Proficient in reading, writing, and speaking English 
Must have a valid Driver’s License

PHYSICAL REQUIREMENTS:
Ability to frequently lift and carry 21 to 35 pounds
Ability to occasionally carry up to 50 pounds.
Ability to push and pull up to 20 pounds.
Ability to stand for extended periods.