97 Patient Services Representative (CC2698 - Navigation and Innovation Center) Jobs in San Antonio, TX
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
CommuniCare Health Centers is Hiring a Patient Services Representative (CC2698 - Navigation and Innovation Center) Near San Antonio, TX
Responsible for answering telephone, making appointments, providing exemplary customer service. Assist with completion of referrals for Family Practice, Pediatric and Behavioral Health providers. Assist with verification of insurance coverage and obtain authorizations if needed. Enters referral and documents communications in Electronic Medical Record system. Maintains appointment system adequate to meet applicable professional, administrative and legal requirements.
DUTIES AND RESPONSIBILITIES:
- Provides appropriate telephone etiquette established by providing prompt and courteous service upon each telephone call received. Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service excellence levels.
- Schedules patient appointments by abiding by the established provider template ensuring the patient information is current and/or updated. Works cohesively and interdepartmentally with providers and support staff to optimize the provider’s schedule and performs patient schedule changes as needed. Schedules and relays information with company or organization in healthcare field. Ensure accurate demographic information is entered in NextGen EPM.
- Informs patients of required documentation necessary for registration, account update or release of patient information. Ensures ongoing tracking provides appropriate documentation on referrals to promote and ensure patient safety. Provides required information to patients of Sliding Fee Scale availability and the required documentation required for program participation.
- Refers patient telephone calls promptly to the appropriate clinic or clinician nurse if patient voices an immediate need.
- Transfers complex and/or patient complaint telephone calls to the appropriate Director/Supervisor/Department to ensure patient satisfaction and confidentiality.
- Provides excellent internal/external customer service via telephone contact to assist patients with their health care needs.
- Performs other related duties as assigned.
JOB QUALIFICATIONS:
High School graduate or equivalent required
Medical background experience preferred
Minimum of one year of experience in customer service
Basic computer skills with proficiency in data entry, keyboarding skills
Bilingual (English/Spanish) preferred
Scheduled hours and/or work locations are subject to change
PHYSICAL ACTIVITIES AND REQUIREMENTS:
Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects.
Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly.
Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers.
Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials.
Physical: Physical work involving bending, stooping, standing most of the time. May have to lift folders, files, papers, equipment, and other such items weighing up to approximately 25 lbs.
Education
Required- High School/GED or better in General Business
Job Summary
Full Time
Ambulatory Healthcare Services
$37k-46k (estimate)
05/09/2024
06/03/2024
communicarehc.org
WEST SACRAMENTO, CA
100 - 200
Private
SANDY HERING
$10M - $50M
Ambulatory Healthcare Services
Related Companies
The job skills required for Patient Services Representative (CC2698 - Navigation and Innovation Center) include Customer Service, Pediatric, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative (CC2698 - Navigation and Innovation Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative (CC2698 - Navigation and Innovation Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative (CC2698 - Navigation and Innovation Center) positions, which can be used as a reference in future career path planning. As a Patient Services Representative (CC2698 - Navigation and Innovation Center), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative (CC2698 - Navigation and Innovation Center). You can explore the career advancement for a Patient Services Representative (CC2698 - Navigation and Innovation Center) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
Similar Jobs
Popular Articles
