Who we are

The NewVista mission is to inspire hope and deliver holistic care to those in need of behavioral health services in a contemporary and healing environment – one that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly trained team of professionals. With a blend of group therapy, clinical treatment and unique surroundings, our beautiful healthcare centers provide a safe, healing environment for adults and seniors with a variety of complex needs. We provide a serene environment that promotes medical, rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.

RiverVista is a freestanding psychiatric hospital in the heart of downtown Columbus, Ohio. We serve the adult and geriatric populations in a contemporary environment that promotes healing for long-term recovery. We specialize in providing care to those struggling with emotional challenges, such as anxiety, depression or anger triggered by loss or illness. Combining a blend of group therapy, clinical treatment and therapeutic interventions, our center provides a safe, and healing environment for our patients. Our compassionate and highly trained team works closely with each patient to develop and oversee a comprehensive plan of care to establish both short and long term goals that support both the ongoing behavioral health needs for that patient.

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient’s lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility.

Perks at Work

Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full robust package around Healthcare, Life Balance, Education, Leadership Development and Recognition.

Healthcare Life Balance:

• Medical Packages with Rx – 3 Choices
• Flexible Spending Accounts (FSA)
• Dependent Day Care Spending Accounts
• Health Spending Accounts (HSA) with a company match
• Dental Care Program – 2 choices
• Vision Plan
• Life Insurance Options
• Accidental Insurances
• Paid Time Off Paid Holidays
• Employee Assistance Programs
• 401k with a Company Match

Education Leadership Development

• Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness
• Mentoring Trainer Opportunities through our Horizon Mentorship Program
• Growth in Director and CEO positions through our Horizon Leadership Program
• Handle with Care Trainer – Certifications

Recognition Rewards

• On the spot recognition Prizes
• Team Member of the Quarter
• Team Member of the Year
• Monthly Celebrations
• Team Member Recognition Cards

The Role Itself 

RiverVista is currently seeking experienced a Front Desk Receptionist to work in a therapeutic hospital setting providing care and treatment to patients. Previous experience working in customer service, computer and phone operations preferred.

The Receptionist provides quality interaction with all in coming guests, patients, vendors and team members. They help to coordinate phones calls, mail, shipments, ordering supplies and guiding questions of any guests or visitors. Receptionist job responsibilities include:

• Answers all incoming calls to the facility and directs them.
• Guides incoming guests to the facility and answers the door.
• Take accurate messages when personnel are unavailable and ensure the delivery.
• Operating the paging and telephone system throughout the facility.
• Greet and direct visitors to the appropriate personnel.
• Provides administrative support as assigned.
• Uses the email outlook, calendar management system and ordering supply system along with other related computer programs such as excel.
• Must have strong computer efficiency.
• Must have a cheery disposition in supporting and troubleshooting outside callers and visitors.
• Must be able to maintain a positive demeanor when troubleshooting issues or client complaints.
• Other duties as assigned.

Job Requirements:

Education:

• High school diploma or GED required.
• Associates or Bachelor’s Degree in Psychology, Sociology, or Behavioral Health field is a plus.

Work Experience:

• One (1) year of experience in inpatient mental health is preferred but not required.

Other Requirements

• Positive Attitude!
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.

Qualified candidates, please apply now for a chance to join an outstanding team.

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.