Job Title Sales Specialist

Supervisor Vice President of Sales and Marketing

Term 12 to 18 month contract (potential of turning into a full time position) 

Purpose

The Sales Specialist is responsible for providing sales and marketing support to a community based on need and at the direction of the Senior Vice President of Sales & Marketing. Accountable for assisting with lead generation and for closing sales and achieving/exceeding move in goals. Maintains a positive image of the community with referral sources, residents, and staff personnel. Immediate occupancy growth and revenue growth are the top two priorities and focus areas of this position.

Job Requirements

• Bachelor degree from a four-year college or university or one to two years’ experience and or training, or equivalent of education and experience.

• A solid track record of sales experience and success in the long term care industry and ability to build professional relationships.

• Exceptional verbal, written and organizational skills and computer proficiency required.

• Ability to travel up to 100% of time required.

Areas of Primary Responsibility

• Schedules, organizes and conducts Community Experiences with prospective residents of independent and assisted living, memory care and skilled nursing.

• Responds and follows-up with all walk-ins, phone inquiries and mail-ins timely and appropriately and treats each inquiry with value.

• Creates, plans and implements with Sales and Marketing Team and Program Director events to bring in prospective residents such as but not limited to: seminars, speakers, themed events, and family nights.

• Develops and maintains a good working relationship with residents, families, professional providers of care and all professional referral sources.

• Capable of taking the lead with all sales that become uncertain, and instructing the individual assisting with the lead on immediate next steps and strategies.

• Has the directive to challenge and question the Executive Director and other managers with regard to moving in and closing any sale effectively and timely. This also includes questioning any possible denials of admit or readmits.

• Maintain confidentiality of all pertinent information.

• Complies with all Commonwealth Senior Living Policies

• Possesses strong organizational skills and ability to multi-task and meet deadlines

• Interacts professionally and effectively with all levels of the organization, residents, family members, etc.

• Performs other duties as assigned.

Culture Ambassador

• Models the core values of the company:

o We Care About People

o We Do the Right Thing

o We are Passionate, Have Fun, and Celebrate Success 

o We Speak Up! It’s Our Responsibility

o We Take Ownership and Add Value

o We are Respectful

• Ensures all personnel exemplify the core values of the company at all times.

• Create and drive the sales culture.