Strong and current working knowledge of Title IV financial aid programs and regulations, demonstrate excellent organization, analytical research and problem-solving skills and a commitment to positive client service in a high-volume, intense public environment. This would include working in Banner, PeopleSoft or a similar program, all federal web programs (FAA Access to Central Processing System (CPS), Common Origination and Disbursement (COD), National Student Loan Data System (NSLDS). Ability to function effectively in a team environment to achieve results and meet goals in a service-oriented environment. Demonstrated ability to make program decisions based upon specific criteria; and to promote the institution and its services.