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10/30/2023 (8:00 PM EDT)

23-08544

Assistant Supervisor -Administrative Office of the Courts (AOC)

Employment Type

Judicial Branch | Administrative Office of the Courts | 37.5 HR/WK

Hiring Agency

Judicial | Court of Justice

Location

120 N Limestone Lexington KY 40507 USA

Description

The Kentucky Judicial Branch offers exciting career opportunities with the Administrative Office of the Courts in Frankfort and the state courts that operate in all 120 counties. The Administrative Office of the Courts is the operational arm of the Judicial Branch. The court system employs nearly 3,300 personnel who support 406 elected justices, judges, and circuit court clerks.
We provide the many benefits of state government employment, including generous vacation and sick time, health insurance and a retirement plan. Our work environment values diversity and inclusion and we're committed to fair and equal treatment, regardless of race, gender, religion, ethnicity, and sexual orientation. We also promote a healthy work/life balance.
The Fayette County Circuit Court Clerk has an immediate opening for an Assistant Supervisor.
CHARACTERISTICS OF THE JOB: This position reports directly to the department supervisor and provides support to the supervisor in ensuring a high level of customer service is provided to internal and external customers. In some cases, this position may be responsible for managing a smaller work unit within the office of circuit court clerk (OCCC) and charged with carrying out all the duties of a supervisor.
Daily duties consist of assigning and reviewing work; overseeing and evaluating personnel; providing technical assistance; enforcing policies and procedures; and performing operational functions as needed. Regular tasks include monitoring the accuracy and timeliness of work processed. Periodic participation is required in attending department/ team member meetings and management training sessions.
Administrative work includes managing timesheets, completing reports, maintaining, and ordering supplies, and other duties as required. Professional decorum and strong communication skills is required; the ability to work with judges, judicial partners and courtroom personnel, and other members of the office of circuit court clerk (OCCC) management team are essential.
Computer literacy and keyboarding skills are a must. Interpersonal and leadership skills to motivate others and lead change/ innovation are required.
Examples of Duties and Responsibilities:

• Provide direction to employees; coordinate operation workflow; and ensure responsive customer service; be accessible to employees to answer questions and resolve problems.
• Be accessible to employees to answer questions and resolve problems.
• Assist with employee schedules and timesheet maintenance issues as determined by the supervisor.
• Help implement department-oriented staff trainings for new employees and/ or those reassigned to new areas of operations.
• Serve as a principle point of contact for questions related to department processes and communications with external agencies and judicial partners; assist employees in addressing customer questions and/ or complaints.
• Ensure the proper opening/ closing of daily registers; make sure all balances and receipts are reconciled and recorded at the end of each shift.
• Communicate changes in OCCC policies and procedures; ensure observance of new rules and processes; assist with
• Frequently monitor the accuracy and timeliness of work processed/ performed and employee compliance with policies and procedures; identify problems and work with the supervisor to formulate solutions and/ or develop performance improvement plans as needed.
• Assist in addressing personnel infractions and/ or disciplinary actions as needed to correct misconduct and/ or violations of Kentucky court of justice and/ or OCCC policies and procedures.
• Other duties as assigned.

Minimum Requirements