One of the largest and fastest growing Bay Area community management companies is looking for a Community Manager to join the firm's San Mateo office. We are looking for a topnotch individual with an outstanding reputation for their work in the industry. The ideal candidate will have a great attitude towards customer service with at least three years of experience in residential property management, working knowledge of homeowner associations and familiarity with communities in the East Bay.

Common Interest Management Services (CIMS) is a leader in the Homeowner Association Management Industry. CIMS has been in business for over 30 years with offices in Danville, San Mateo, Campbell, Stockton, Brentwood, Modesto, Castro Valley and Novato. Over the past 10 years, CIMS has experienced significant growth as a result of its superior technology, people, experience, leadership, and management philosophy.

We are excited about the future and about the opportunity to add to our accomplished team of experienced professionals. We are proud of our team and we are looking for individuals who will enjoy working for a company with experienced leadership and a proven track record of success. Most importantly, our company's culture is supportive and professional, and we look for individuals who will fit in by making a positive contribution to the team.

Job Responsibilities

This position will be based out of our San Mateo office. The successful candidate will provide day-to-day management services for a portfolio of homeowner associations. This is a full time, salaried position with benefits. The ideal candidate must be able to multitask, work independently, deliver results and possess strong communication skills. Candidate must be professional, confident and service-driven.

Additional responsibilities of the position include:

• Providing leadership and consulting with our clients on best practices with regard to the management and oversight of their community.
• Providing customer service to owners in the communities they serve.
• Working extensively with Board of Directors, vendors, contractors, and homeowners within the various communities.
• Conducting onsite inspections to oversee work done by 3rd party vendors and to enforce the rules and regulations of the community.
• Attending evening board meetings; writing minutes of each meeting.
• Managing 3rd party vendors.
• Limited project management responsibilities.
• Writing letters and newsletters.
• Creating budgets.
• Reviewing financial information as prepared by the internal accounting departments

Required Qualifications

• Experience in professional HOA management or relevant field of property management
• Strong written and verbal communication skills
• Organizational and computer skills
• Must be very responsive, able to manage strong personalities, and run organized and efficient meetings
• Must have strong customer service skills and a pleasant and professional demeanor
• Must be able to manage work independently
• CAI and/or CACM Certification(s) a plus

Benefits

We also offer an attractive benefits package including Medical and Dental insurance for employees and dependents, a 401K plan with employer match, PTO and vacation pay.

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person