Join Our Team! Service Inside Sales Specialist

Are you ready to be a part of a dynamic team at Comfort Systems USA MidAtlantic, LLC? We're a leading provider of HVAC, mechanical, and plumbing building systems, serving South Central, VA and North Central, NC since 1970.

With our extensive regional footprint and commitment to excellence, we ensure safe, comfortable, and efficient facilities for our clients.

As a Service Inside Sales Specialist, you'll be at the forefront of our service operations, collaborating closely with our Service General Manager and the entire team to document, cost, estimate, present, and monitor demand service repairs and projects.

Your role will be pivotal in ensuring customer satisfaction and timely project completion.

Key Responsibilities :

• Timely completion of assigned projects and ensuring customer satisfaction.
• Overseeing the life-cycle for all demand service quotes, from lead generation to securing purchase orders.
• Contacting vendors, estimating service or plumbing repairs, creating, and sending proposals.
• Effective communication with internal and external stakeholders throughout the estimating process.
• Following up with customers to secure purchase orders and provide project status updates.
• Establishing strong working relationships with vendors to ensure prompt attention and service.
• Assisting in purchasing job-related materials and maintaining accurate records.
• Providing general administrative support to the Service fulfillment process.
• Continuously reviewing processes and making recommendations to enhance customer service.

Qualifications and Skills :

• One-year certificate from college or technical school, or equivalent experience.
• Working knowledge of office equipment and Microsoft Office products.
• Familiarity with Maxwell, North Boundary, XOI, and HVAC Systems preferred.
• Strong communication skills and the ability to interact professionally with customers and vendors.
• Ability to interpret documents and carry out instructions effectively.
• Physical ability to stand, walk, sit, and lift up to 25 pounds.

At Comfort Systems USA MidAtlantic, LLC, we live by our core values : Be Safe, Be Honest, Be Respectful, Be Innovative, Be Collaborative.

If you're ready to embrace these values and contribute to a thriving team environment, apply now to become our newest Service Inside Sales Specialist!

Join us in creating safe, comfortable, and efficient spaces for our valued clients. Your dedication and expertise will make a real difference. Apply today!

Why Comfort Systems USA MidAtlantic?

Our employees are the heart and soul of our company and we are committed to the professional and personal development of each of our team members.

Our success is based on your success. We believe in putting people in the right seat and will work with dedicated employees to find that seat for you.

You can find our five core values woven into everything we do at work; Be Safe, Be Honest, Be Respectful, Be Innovative, and Be Collaborative.

We work in an environment where everyone is willing to lend a helping hand and contribute to the successes of each other and the company.

We offer competitive salary and benefits packages for all employees. If you’re looking to start a career, and not just a job, check us out today.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Comfort Systems USA, Inc., together with its subsidiaries, is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences.

Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

EOA / AA M / F / Vet / Disability

Last updated : 2024-05-23