Description
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!
Responsibilities
•Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
•Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
•Consult with the general manager to ensure that all guest service standards are met daily
•Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
•Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Qualifications
•Must have a strong focus on putting the guest first with exceptional customer service experience
•Have superb communication skills, organizational skills, and problem-solving skills
•Must have at least 3 or more years of experience in the hospitality field
•You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
•This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree