Our hotel never sleeps. We are looking for someone to provide customer service support to include but not limited to checking in guests arriving in late, balancing the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts. OPERA experience preferred.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

● Processing payments including room charges, debit and credit, and cash in accordance with established procedures

● Checking guests in, out and managing any wake-up call requests

● Answering phones and handling overnight guest queries

● Running night audit property management systems or manual equivalents

● Performing other duties such as concierge services and special guest requests

What we need from you

● Accounting and mathematics skills for accurate auditing and payment processing

● Cash handling experience for counting and securing bank and processing cash payments

● Computer literacy, including familiarity with PMS software. Opera experience is a plus.

● Strong verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff

● Customer service experience

● Knowledge of hotel operations, offers and the local area

What you can expect from us

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

What to do next

Apply online. We look forward to knowing more about you!

Job Type: Full-time

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Ability to Relocate:

• Palm Bay, FL 32907: Relocate before starting work (Required)

Work Location: In person