About us

Comfort Keepers is a medium-sized business based out of Hazleton, PA. Our franchise consists of 14 offices throughout Pennsylvania, with over 20 years of service!

Schedule- Monday through Friday

Hours of Operation- 8:30a-5p

Wage- $14 to $15.50 an hour (plus pay for performance)

All applicants to be considered must live in Allentown, also possess a valid Drivers License, and have a vehicle.

Job Description:

Under the general supervision of the Operations Manager, the Staffing Coordinator will receive direct support from the Director of HR and the Retention/Recruiting Director. Each staffing coordinator works closely with the Care Coordinator and the Scheduling Department to ensure the highest level of care to our clients and caregivers. They will direct all office activities including human resource issues, Direct Care Worker communication, and client communication. The staffing coordinator is responsible for the office's recruitment and retention as well as employment, compensation, benefits, and other similar matters. Personnel records will be compiled and maintained by the staffing coordinator. Orientations will be conducted to ensure all policies and procedures meet the Comfort Keeper standard of care. Committed to the Company Culture, the staffing coordinator will work as a team member within our culture and environment to focus on compassion, effective communication, and personal growth.

Minimum Qualifications:

High School diploma or GED and two years of experience in healthcare, staffing, and/or client services a . Proficiency in MS Office applications and databases. Excellent communication, problem-solving, and organizational skills. Ability to multi-task and work well under pressure. High level of accuracy and attention to detail. Applicant must have a valid drivers license and vehicle.

Essential Functions:

• Orients Comfort Keepers and maintains current employee files per policies and procedures.
• Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination dates with reason. Updates employee files to document personnel actions and to provide information for payroll and billing processes (EVV compliance with caregivers & clients.)
• Daily focus on “live” schedule (call dashboard).
• Maintain both Pre-Intent and Google calendars.
• Effectively communicate with caregivers while developing a positive rapport, supported by our culture.
• Complete all scheduled Caregiver interviews, reviewing culture, and incentive programs. Process references and request background checks.
• Complete scheduled orientations and interactive training and discuss caregiver availability. Download the HHA App for a thorough understanding.
• Immediately upload new hire documentation onto the HHA platform and distribute it to the scheduling dept. to build a schedule, matching qualifications, and availability to Client needs.
• Discuss with caregivers their schedule, client assessments, and daily tasks before shift assignments. Schedule & conduct a “meet & greet” with the client & caregiver before the shift. Report all client/caregiver incidents immediately to Operations Manager. Communicate new assignments and/or schedule changes to caregivers and clients consistently and frequently.
• Complete “Weekly Recruitment Updates” and submit them to the Director of Retention & Recruiting every Thursday.
• Actively participate in the weekly recruiting calls.
• Ongoing effective communication with Operations, Scheduling Dept., HR Support, and Retention & Recruiting (Support Team).
• Maintain a clean and professional office environment.
• Additional functions as assigned by management.

Knowledge, Skills, Abilities:

• Experience in recruitment, hiring, and administration of benefits and compensation programs and other Human Resources programs.
• General knowledge of employment laws and practices.
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Effective oral and written communication.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent organizational skills.
• Motivates, develops, and directs people as they work, identifying the best people for the job.
• Brings others together to reconcile differences.Success Factors:
• Positive, professional, business image.
• Ability to listen to and understand information and ideas presented through spoken words.
• Ability to communicate information and ideas in speaking so others will understand. Ability to communicate information and ideas in writing so others will understand. Ability to read and understand information and ideas presented in writing. Ability to identify and understand the speech of another person.
• Ability to speak clearly so others can understand you.

Working Environment:

Office environment.

Job Type: Full-time

Pay: $14.00 - $15.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Scranton, PA 18508: Relocate before starting work (Required)

Work Location: In person