Job Summary:

This role involves overseeing daily operations, ensuring the highest standards of resident care, and managing a team of care professionals. The Lead is responsible for fostering a supportive and efficient environment, promoting the well-being and satisfaction of residents, and ensuring compliance with relevant regulations and standards.

Key Responsibilities:

Resident Care Management:

• Ensure the delivery of high-quality, personalized care to residents.
• Monitor residents' health and well-being, coordinating with administration as needed.

Staff Management:

• Lead, mentor, and manage a team of caregivers.
• Schedule and oversee daily staff activities and shifts.
• Handle staff performance evaluations and disciplinary actions in collaboration with Quality Assurance Manager.

Operational Oversight:

• Manage daily operations of the facility, ensuring a safe and clean environment.
• Ensure compliance with all local, state, and federal regulations and standards.

Resident and Family Engagement:

• Foster positive relationships with residents and their families.
• Address and resolve resident and family concerns and complaints promptly.

Administrative Duties:

• Maintain accurate and up-to-date records on residents and staff.
• Coordinate with administration on resident schedules.

Qualifications:

• High School Diploma or GED
• Experience: Minimum of 2 years of experience in a leadership role within an assisted living or long-term care facility.
• Proven experience in resident care management and staff supervision.

Skills :

• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in healthcare management software.
• Knowledge of relevant healthcare regulations and compliance standards.
• Strong problem-solving and decision-making skills.

Personal Attributes:

• Compassionate and empathetic with a genuine concern for the well-being of elderly residents.
• High ethical standards and integrity.
• Strong communicator, both verbally and in writing.
• Ability to handle stress and remain calm in emergencies.

Working Conditions:

• The role may require working evenings, weekends, and holidays as needed.
• Physical requirements include the ability to lift, move, and assist residents.