Under the general supervision of the Director of Operations, the Scheduling Manager is responsible for accurately scheduling qualified caregivers/CNAs based on all new and current clients. The Staffing Manager may also assist with interviewing and training new caregivers/CNAs.

Benefits: Monday - Friday 8am-4:30pm 40 hour work week. Paid 9 holidays off. 80 hours Vacation, 48 hours sick. Weekly paychecks. Medical Insurance, Vision, Dental, and Life.

Job Duties:

• Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.
• Assist Client Case Managers as needed.
• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Assist with hiring and training.
• Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Communicate staffing needs with the team.
• Answer incoming calls in a friendly, professional, and knowledgeable manner.
• Build plans and shifts to match insurance codes.
• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
• Demonstrate professional and effective communication
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Please call 320-230-9939 with any questions. We look forward to hearing from you!