```Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate guest records and ensure confidentiality of personal information
- Process payments and maintain cash handling procedures
- Collaborate with housekeeping and maintenance staff to ensure guest satisfaction
- Operate phone systems, including answering calls, taking messages, and transferring calls to appropriate departments
- Maintain a clean and organized front desk area

Qualifications:
- Previous experience in guest services or customer service is preferred
- Strong interpersonal skills with the ability to communicate effectively with guests and team members
- Proficient in using front desk software systems and general office equipment
- Excellent phone etiquette and the ability to handle multiple phone lines
- Multilingual skills are a plus
- Knowledge of hotel management software is an advantage
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong attention to detail and problem-solving skills
- Professional appearance and demeanor

If you are looking for an exciting opportunity in the hospitality industry, we invite you to apply for the position of Front Desk Agent. Join our team and contribute to creating memorable experiences for our valued guests.```

Job Type: Part-time

Pay: $16.50 - $17.00 per hour

Expected hours: 16 – 24 per week

Schedule:

• Evening shift
• Holidays
• Morning shift

Work setting:

• In-person

Ability to Relocate:

• Liverpool, NY 13090: Relocate before starting work (Required)

Work Location: In person