6 Hotel Front Desk Agent Jobs in Livonia, MI
Comfort Inn of Utica is Hiring a Hotel Front Desk Agent Near Livonia, MI
- Checking-in our guests, ensuring proper methods of payment are received, special requests are noted/fulfilled and accurate information is established.
- Communicate with all departments regarding in-house VIP’s and any special needs.
- Thoroughly complete all guest transactions.
- Maintain an up to date working knowledge of all hotel amenities as well as any special events. Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
- Interact with the team in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and Hotel policies.
- Maintain the house bank and handle all credit and currency transactions according to Hotel policies and procedures.
- Communicate all pertinent information to Department Managers and Supervisors.
- Follow set procedures on posting, charges, cash handling, deposits, and refunds.
- Solicit guest feedback via appropriate review sites.
- Answer the telephone in a professional manner and assist guests with any reservations, questions, directions to the property etc.
- Must be able to speak, read, write and understand the primary language, (English) used in the workplace.
- Requires good communication skills, both verbal and written.
- Proficient skills in mathematics for basic computations and knowledge of Microsoft Office programs.
- Must be available to work a flexible schedule; mornings, afternoons, weekends and some holidays.
- Previous cash-handling experience preferred.
- Organizational skills including follow-through, problem-solving, and communication.
- Ability to stand and walk for extended periods of time.
- Must be able to lift up to 20 pounds occasionally.
- High school or equivalent education required.
- Previous Hospitality / Hotel Experience a Plus.
- Commiserate with experience.
- Minimum of one (1) year prior Hotel Front Office Experience will be paid at premium experienced wage.
Job Summary
Full Time
Accommodations
$27k-36k (estimate)
03/28/2023
07/02/2024
comfortinnutica.com
UTICA, MI
<25
1985
THOMAS GUASTELLO
<$5M
Accommodations
Related Companies
About Comfort Inn of Utica
COMFORT INN UTICA INC is a hospitality company based out of 11401 HALL ROAD, UTICA, Michigan, United States.
The job skills required for Hotel Front Desk Agent include Guest Service, Front Office, Cash Handling, Problem Solving, Commitment, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
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Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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