Title: Front Desk Agent - Comfort Inn Monterey Peninsula Airport

Location: 1200 Olmsted Road, Monterey, CA

About Us:
Join our team at Comfort Inn Monterey Peninsula Airport, where we're dedicated to providing exceptional hospitality to our guests. Situated in the heart of Monterey, our hotel offers comfortable accommodations and top-notch service.

Job Description:
We're currently seeking an on-call Front Desk Agent to join our team. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to thrive in a fast-paced environment. While experience in front desk work is beneficial, we're willing to train the right person.

Responsibilities:

• Greet and assist guests in a professional and friendly manner at the front desk.
• Provide exceptional customer service by addressing guest inquiries and resolving issues promptly.
• Utilize strong communication skills to effectively interact with guests and colleagues.
• Manage multi-line phone systems to handle incoming calls and messages efficiently.
• Ensure smooth check-in and check-out processes for guests, utilizing hotel experience.
• Create a welcoming environment for guests, demonstrating hospitality at every opportunity.
• Handle guest relations and requests to enhance their overall experience.
• Assist with various tasks as needed, utilizing knowledge of hotel operations.

Qualifications:

• Excellent communication skills with a passion for customer service and hospitality.
• Flexible schedule, able to work holidays and weekends.
• Ability to work effectively in a team setting.
• Must be able to lift up to 40 lbs.
• Reliable, trustworthy, and hardworking individual.
• Prior front desk experience is a plus but not required.

How to Apply:
To apply, please visit our location at 1200 Olmsted Road, Monterey, CA, or submit your resume with the position you are applying for attached to this ad. Please note that applicants must be available to work an on-call/flexible schedule.

Deadline for Applications: Open until filled

Equal Opportunity Employer:
Comfort Inn Monterey Peninsula Airport is an equal opportunity employer committed to diversity in the workplace.

Thank you for considering a career with Comfort Inn Monterey Peninsula Airport. We look forward to reviewing your application!

Job Types: Part-time, Temporary

Pay: $17.00 - $21.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• Night shift
• On call
• Overnight shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel Experience: 1 year (Preferred)

Shift availability:

• Overnight Shift (Preferred)
• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Monterey, CA 93940: Relocate before starting work (Required)

Work Location: In person