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Job description
1733 Fulton Road,
Fultondale, AL 35068
Phone- (205) 259-2160
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Front Desk Clerk
Each shift is 8 Hours.
(7:00 A.M. – 3:00 P.M.)
(3:00 P.M. – 11:00 P.M.)
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Send and receive telephone calls and facsimiles; sort incoming mail and messages.
Respond to guest needs, special requests, and complaints as needed.
Smile, acknowledge, and greet guests at front desk and other public areas
Be available to work a flexible schedule.
Communicate all pertinent shift information to Manager and other desk staff.
Requirements
Requires good communication skills, both verbal and written. Require at least 1 year of office work experience using office equipment.
Must possess intermediate computer skills.
Ability to spend extended lengths of time viewing a computer screen.
Must be able to stand and exert well-paced ability for up to 8 hours in length.
Previous experience is a plus.
Night Auditor
(11:00 P.M. – 7:00 A.M.)
Responsible for conducting all nightly audit-related duties while operating the hotel’s front desk systems for PBX, reservations, and check-in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.
A Night Auditor's job functions include:
Process guest registrations, including the computation and collection of payment.
Complete and verify all audit paperwork and shift reports.
Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures.
Perform nightly balancing of long distance telephone services to ensure proper posting to property management system; perform nightly backup of server.
Communicate all shift information to General Manager and other desk staff.
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Send and receive telephone calls and facsimiles; sort incoming mail and messages.
Respond to guest needs, special requests, and complaints as needed.
Smile, acknowledge, and greet guests at front desk and other public areas
Be available to work a flexible schedule.
Requirements
Previous experience in the hospitality field is preferred.
Must be able to work with sensitive and confidential material.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Must have sound judgment and discretionary skills and be able to work with little or no supervision.
Job Types: Full-time, Part-time
Pay: $11.00 - $12.00 per hour
Schedule:
Work setting:
Experience:
Shift availability:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
$26k-35k (estimate)
04/13/2024
08/10/2024
The job skills required for Front Desk Representative include Customer Service, Credit Card, Communication Skills, Time Management, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/10/2022: Springfield, MA
Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.
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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.
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Coordinated and organized front desk operations to ensure excellent guest service.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Representative jobs
Requires a minimum of High School Diploma or GED.
02/24/2022: Bloomington, IN
1+ years of experience as Front Desk Representative or similar role.
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Proven experience as front desk representative, agent or relevant position.
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Use front desk skills to complete their job efficiently.
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With experience in customer service.
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