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Comfort Inn - Fultondale
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$26k-35k (estimate)
2 Weeks Ago
Front Desk Representative
$26k-35k (estimate)
Part Time | Full Time 2 Weeks Ago
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Comfort Inn - Fultondale is Hiring a Front Desk Representative Near Fultondale, AL

Job description

1733 Fulton Road,

Fultondale, AL 35068

Phone- (205) 259-2160

-------------------------

Front Desk Clerk

Each shift is 8 Hours.

(7:00 A.M. – 3:00 P.M.)

(3:00 P.M. – 11:00 P.M.)

Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.

Send and receive telephone calls and facsimiles; sort incoming mail and messages.

Respond to guest needs, special requests, and complaints as needed.

Smile, acknowledge, and greet guests at front desk and other public areas

Be available to work a flexible schedule.

Communicate all pertinent shift information to Manager and other desk staff.

Requirements

Requires good communication skills, both verbal and written. Require at least 1 year of office work experience using office equipment.

Must possess intermediate computer skills.
Ability to spend extended lengths of time viewing a computer screen.

Must be able to stand and exert well-paced ability for up to 8 hours in length.
Previous experience is a plus.

Night Auditor

(11:00 P.M. – 7:00 A.M.)

Responsible for conducting all nightly audit-related duties while operating the hotel’s front desk systems for PBX, reservations, and check-in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.

A Night Auditor's job functions include:

Process guest registrations, including the computation and collection of payment.

Complete and verify all audit paperwork and shift reports.

Process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures.

Perform nightly balancing of long distance telephone services to ensure proper posting to property management system; perform nightly backup of server.

Communicate all shift information to General Manager and other desk staff.

Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.

Send and receive telephone calls and facsimiles; sort incoming mail and messages.

Respond to guest needs, special requests, and complaints as needed.

Smile, acknowledge, and greet guests at front desk and other public areas

Be available to work a flexible schedule.

Requirements

Previous experience in the hospitality field is preferred.

Must be able to work with sensitive and confidential material.

Must display very good organization and time management skills.

Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.

Must have sound judgment and discretionary skills and be able to work with little or no supervision.

Job Types: Full-time, Part-time

Pay: $11.00 - $12.00 per hour

Schedule:

  • 8 hour shift
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Ability to Relocate:

  • Fultondale, AL 35068: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

SALARY

$26k-35k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

08/10/2024

Show more

Comfort Inn - Fultondale
Full Time | Part Time
$26k-35k (estimate)
2 Weeks Ago

The job skills required for Front Desk Representative include Customer Service, Credit Card, Communication Skills, Time Management, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

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1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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