Job Title: Guest Service Extraordinaire

Are you the ultimate people-person with a knack for making others feel like VIPs? Are you passionate about providing top-notch service that leaves a lasting impression? Join us as a Guest Service Extraordinaire and be a part of something truly special!

About Us:
At our vibrant establishment, we're not just in the business of hospitality; we're in the business of creating unforgettable experiences. From the moment our guests arrive, we roll out the red carpet and go above and beyond to ensure their stay is nothing short of extraordinary. As a Guest Service Extraordinaire, you'll be the smiling face and guiding light that sets the tone for their entire visit.

Key Responsibilities:

• Extend a warm welcome to guests as they enter our realm, ensuring they feel valued and appreciated from the get-go.
• Anticipate guests' needs and desires before they even realize them, providing personalized recommendations and thoughtful gestures.
• Serve as a fountain of knowledge about our property, local attractions, and special events, acting as a concierge of all things fantastic.
• Handle guest inquiries, requests, and concerns with grace and professionalism, turning every interaction into a chance to exceed expectations.
• Collaborate seamlessly with other team members to create a seamless and magical experience for our guests from start to finish.

Requirements:

• A genuine passion for delighting others and a commitment to delivering exceptional service with a smile.
• Previous experience in hospitality, customer service, or a related field is a plus, but we're more interested in your enthusiasm and eagerness to learn.
• Stellar communication skills and the ability to connect with guests of all ages and backgrounds.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays, because our guests' happiness knows no bounds.

Perks & Benefits:

• Competitive compensation with opportunities for bonuses and rewards for going above and beyond.
• Access to exclusive employee discounts on stays, dining, and other enchanting experiences.
• Ongoing training and development opportunities to help you hone your skills and unlock your full potential.
• A dynamic and supportive team environment where every voice is heard and appreciated.
• The chance to be a part of something truly magical and create memories that last a lifetime.

If you're ready to sprinkle a little stardust and make every guest feel like royalty, apply now to join our team as a Guest Service Extraordinaire! Together, we'll create moments of magic that guests will cherish forever.

Hotel Experience:

• Knowledge of PMS systems preferred - Choice Advantage PMS
• Previous front desk agent and Choice Hotels experience preferred

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• Hotel Guest Service: 1 year (Required)

Language:

• English (Required)

Work Location: In person