Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Team Overview: The Digital Marketing Experience Group of Comcast Business is transforming how new and existing Small, Medium, Mid-Market, and Enterprise business prospects and customers establish and grow a long-lasting relationship with Comcast. The Comcast Business Experience Design (XD) team collaborates closely with Sales, Product Management, Customer Experience, Content, Brand, Communications, and Development counterparts to define and design the end digital product, with a stellar customer experience at the forefront of every decision. Position Description: As a User Experience Designer on the Campaigns & Merchandising UX team, you’re responsible for the design and delivery of website campaigns and merchandising throughout ComcastBusiness.com. You’ll have a stellar customer experience at the forefront of every decision and will design digital experiences that meet both customer and business objectives. Delivery will range across pixel-perfect campaign designs, landing pages in support of marketing tactics, conceptual UI designs, animation and detailed user flows. In this role, you’re expected to collaborate with team Creative Directors to deliver designs for web and mobile spaces. In addition, partner with content, sales, marketing and brand to ensure alignment with other omnichannel sales tactics. Your experience will showcase outstanding user experience and intuitive design deliverables that focus on eCommerce sales & merchandising with an eye for lead gen and sales conversion. A portfolio is required and should contain recent digital sales and marketing experience, including evidence of the work process established to achieve the end goals. Recent B2B merchandising experience is a plus.

Job Description

Core Responsibilities:

• • Assist with highly accurate visual designs, user flows, site maps, wireframes, screen prototypes and detailed design specifications for digital marketing campaigns and experiences across the eCommerce website.
  • Experience with creating and maintaining Global Design Systems, communicating with development partners to ensure proper implementation of rules and design tokens.

  • Design CMS components that abide by established patterns and interaction conventions for web, mobile and other digital delivery platforms.

  • Champion and use the principles of accessible design to create meaningful and inclusive digital designs.

  • Support UX Research partners with design work for usability and/or A/B test studies and surveys.

  • Advocate for consistency, clarity, and ease of use for our customers.

  
  Qualifications:

• • 2 - 4 years user experience and/or interaction design experience developing digital interfaces that focus on sales and marketing driven results.

  • Work on multiple projects at once, demonstrating the ability to prioritize and showing the agility needed to deliver on time and to standard.

  • Ability to distill and organize large amounts of complex information into simple, usable application designs.

  • Proficiency with rapid prototyping tools as well as industry standard design tools such as Figma and Adobe Creative Suite.

  • Possess strong technical acumen and an ability to understand new technologies.

  • Familiarity with fundamentals of web and mobile OS.

  • Familiarity with designing for CMS and component-based systems, as well as design delivery to content-management and development teams that support build-out of those systems.

  • Excellent written and spoken communication skills (both technical and non-technical).

  • Skilled in designing applications that achieve both user and business objectives.

  • Awareness of industry and competitor best practices.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

  Education Level

  • Bachelors Degree or Equivalent

  Field of Study

  • Graphic Design, User Experience, Interaction Design, HCI, Information Sciences, Technology

  Years Experience

  • Generally requires 2-4 years related experience

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Work out of the Philadelphia HQ office 4x per week.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years