3 Call center Jobs in Wapakoneta, OH
Com Net, Inc. is Hiring a Call center Near Wapakoneta, OH
Call Support Technician Position Description :
- Answer live Technical Support tele calls in an accurate and professional manner
- Assist in the timely resolution of Internet connectivity, and other ISP related issues
- Troubleshooting Internet related problems with the ability to escalate unresolved matters in accordance with established policies and procedures
- Enter all calls and transactions into a tracking database
Customer Service Representative Position Description :
- Answer live tele calls in an accurate and professional manner from Internet, Tele, and Television customers
- Assist in the timely resolution of requests for new service, changes to existing services, billing and trouble calls in accordance with established policies and procedures
- Troubleshooting video and voice line problems with the ability to escalate unresolved matters in accordance with established policies and procedures
- Enter all calls and transactions into a tracking database
Skill Requirements :
- Experience in TCP / IP and Internet applications
- Experience with Windows and Macintosh operating systems
- Ability to quickly analyze and pinpoint problems
- Exceptional writing skills and verbal communication skills
- Possess a positive, caring and helpful attitude
- Possess excellent tele skills
- Have strong team orientation
- Ability to work flexible hours and weekends
Position Specifics
- Part-time
- $14.50 an hour
- Work-from-home opportunity
- This position is available for people who live in the following states : IL, IN, MI, OH and TN
Supplemental Pay
- Hourly rate with monthly performance incentive bonus
- Quarterly internet reimbursement
Equal Opportunity Employer
PIe82d70384f55-26276-34442425
Last updated : 2024-06-01
Job Summary
Full Time
$37k-47k (estimate)
05/10/2024
09/02/2024
weeklywarning.com
<25
The job skills required for Call center include Customer Service, Troubleshooting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
If you are interested in becoming a Call Center, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center job description and responsibilities
Telemarketing call center advertise products or services to customers by talking about key features or special discounts.
02/06/2022: Daytona Beach, FL
Call center agents need access to computers and reliable headsets to make and receive calls, so their voices sound clear and easy for customers to understand.
01/20/2022: Danbury, CT
Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
04/16/2022: South Bend, IN
Call Center Representative following up complicated customer calls where required.
02/12/2022: Killeen, TX
Customer service agents need to be able to problem solve on their own without constantly needing to transfer the call to a higher level agent or putting the customer on hold to ask someone on their team for help.
04/02/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
Bilingual ability may be required for some call center jobs.
01/21/2022: Lompoc, CA
At least 4 year's experience working as a call center trainer or team leader.
02/08/2022: Rapid City, SD
Success Performance Solutions call center skill and personality assessment tests can help.
02/04/2022: Worcester, MA
Packed with skill practice, tips and techniques to provide a complete training solution for call center agents or anyone who provides sales/service over the phone.
04/05/2022: Idaho Falls, ID
Understand and practice specific collection call best practice techniques.
04/09/2022: Paramus, NJ
Step 3: View the best colleges and universities for Call Center.
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