Job ID: 255179
Location: Columbus State University
Full/Part Time: Full Time
Regular/Temporary: Regular
Job Summary
Columbus State University has an opening for a Communications Officer / Dispatcher located in University Police. This position is skilled in emergency service work that involves receiving emergency and non-emergency requests for law enforcement related assistance. The Communications Officer / Dispatcher must quickly determine the nature of the call for service and prioritize each call appropriately. This position requires an enormous degree of independent judgment within procedural boundaries to provide a timely, efficient and effective communications between the public and officers in the field. Must exhibit empathy and understanding with people who are emotional, disturbed, or abusive when calling in a request for service. In addition to receiving calls from the public, Communications Officers / Dispatchers must monitor two-way radio traffic and remain in constant contact with officers in the field. The communications center is equipped with security systems such as fire and closed circuit surveillance systems that require attentiveness in the monitoring and response to such alarms. The Communications Officer / Dispatcher will also need to have specific training and certification in NCIC and GCIC networks. The certification will be renewed as prescribed by law, and remain current as a condition of employment. Communications Officers / Dispatchers are in a law enforcement sensitive position, and a high level of trust and integrity is expected with the position. This position may be required to work beyond a normal shift during emergencies, special events or as needed to fulfill mission of the agency.
Responsibilities
Responsibilities include but are not limited to:

• Receives emergency and non-emergency calls for service
• Dispatches requests for service to field units
• Maintains records of shift activity
• Responds to field units requests for information
• Monitors alarms and surveillance systems
• Provides directions and assistance for responding emergency support units and the public
• Confirms warrants and GCIC, NCIC entries
• Broadcasts alert messages sent by allied law enforcement agencies

Required Qualifications
Minimum qualifications include a High school diploma or GED; completion of Georgia POST communication officer certification or ability to obtain certification; and no felony convictions or crimes of moral turpitude. The selected candidate must have extensive knowledge of Federal Communication's Rules and Regulations as well as knowledge of NCIC and GCIC Rules and Regulations. The successful candidate must be able to work for prolonged periods at a communication console; possess the ability to remain calm with the public at all times in emergencies and handle stressful situations; possess a high level of trust and integrity; possess the ability to handle multiple tasks with efficient and effective decision-making; provide guidance to the public in emergency situations; maintain required certification and training standards; and possess the ability to work shifts that support a 24 hour operation.
Proposed Salary
The salary range is $32,868 - $35,852 and includes full benefits.
Required Documents to Attach
Required Documents to Submit with Online Application:

• Cover Letter/ Letter of Application
• Resume

All applications and required documents must be submitted using the Columbus State University's online employment site.
Contact Information
If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hr@columbusstate.edu.
Conditions of Employment
This position may be required to work beyond a normal shift during emergencies, special events, or as needed to fulfill mission of the agency. Successful completion of a criminal background investigation and legal authorization to work in the US prior to employment is required.
Equal Employment Opportunity
Columbus State University is committed to recruiting, supporting, and fostering a diverse, equitable, and inclusive community of outstanding faculty, staff, and students and is an Equal Opportunity/Affirmative Action employer. It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=255179&PostingSeq=1
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