Job Description

The Hotel Night Auditor is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.

Key Responsibilities

• Balance and reconcile daily financial transactions.
• Prepare and distribute daily reports to management.
• Assist with guest check-in and check-out processes.
• Respond to guest inquiries and resolve any issues or complaints.
• Perform security checks throughout the hotel.
• Maintain accurate records of room occupancy and availability.
• Assist with other duties as assigned by management.

Qualifications

• High school diploma or equivalent
• Prior experience in hotel front desk or accounting preferred.
• Strong attention to detail and ability to work independently.
• Excellent communication and customer service skills
• Proficient in Microsoft Office and hotel management software
• Ability to work overnight shifts and weekends.

Physical Requirements

• Ability to stand for extended periods of time.
• Ability to lift up to 25 pounds.
• Ability to bend, stoop, and reach.