COLUMBIA ROOM INC MASTER is Hiring a Hotel Desk Clerk Hood River Inn Near Hood River, OR
Job Details Job Location Best Western Plus Hood River Inn - Hood River, OR Salary Range $16.00 - $20.00 Hourly Description This position is at the Best Western Plus Hood River Inn, Hood River, Oregon Summary/Objective The hotel desk clerk greets and welcomes guests to the establishment and makes them feel comfortable in their environment. Essential Functions
Greets and welcomes guests.
Assigns rooms and keys.
Maintains room availability.
Collects and distributes messages for guests.
Prepares bills and collects payment for visits.
Assists in solving billing discrepancies.
Answers inquiries regarding hotel area and services.
Secures patrons valuables in the safe.
Provides suggestions of places to visit, eat and shop.
Arranges transportation.
Maintains hotel records.
Help fix guest customer situations as they arise.
Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand behind the desk for hours at a time. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds. Benefits include gas, food, and hotel discounts. Qualifications Competencies
Customer Service.
Stress Management/Composure.
Thoroughness.
Required Education and Experience High school diploma or GED certificate. Customer Service Background. Preferred Education and Experience College degree in hospitality, business administration or similar. Background check required.