Lives Change Here! We are GROWING…Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and a history dating back to 1942.

Our Mission: Providing behavioral health and recovery services that transform the lives of children, adults, and families in the communities of SW Washington.

Why Work Here?

CRMHS offers AMAZING benefits aside from health and wellness (medical/dental/vision etc.) Work life balance benefits: 12 total paid holidays per year, including 3 paid floating holidays available upon hire, 24 days of PTO days in the first year and only increases from there! Career development: $325 annual allowance for career development and education with an additional 40 hours of paid time off for career development/education! And so many More! 

Starting Pay Range – $20.80 to $22.89/hour

Summary:

To ensure clients, partners, and staff receive copies of records in a timely manner while adhering to strict confidentiality regulations. Assist in maintaining a comprehensive electronic health record that allows for quick access of essential client data for all users and requestors; to include set up of new files, customer service, training on documentation requests and other Health Information Management (HIM) functions, and providing coverage as needed for basic job duties of department co-workers.

Essential Job Responsibilities:

• Assist clients, agencies, and coworkers as needed with file requests in person, over the phone, or via email.
• Review record requests and if appropriate, release records and information to clients/other agencies/CRMHS staff/etc. following HIPAA and 42 CFR Part 2 regulations and timelines.
• Assist in preparing for audits, including reviewing record for compliance with county, state, and federal regulations
• Create invoices for billing record requests, as needed
• Track all incoming and outgoing record requests
• Use various programs, including CareLogic and Methasoft, to perform tasks
• Perform purging of files, as needed, to meet CRMHS policy and procedure
• Use various HIPAA and 42 CFR Part 2 compliant request tools, such as Adobe Sign and NeoCertified email
• Monitor and appropriately deliver incoming and outgoing faxes
• Train CRMHS staff and partners on HIM procedures, including E-Sign programs, NeoCertified, and Release of Information
• Monitor and appropriately respond to emails received by the HIM Department
• Provide orientation and training to new staff about HIPAA, 42 CFR Part 2, and record release requirements
• Ensure that all departmental mail is retrieved twice daily and appropriately distributed.
• Receive and review court documents for validity; tracking when updated documents are needed
• Prepare client’s charts for the clinician and client review, as needed. After reviews are complete, enter data from the consult form into EHR
• Accurately file documents in clients’ charts daily to meet department needs
• Provide coverage for the HIM Department’s customer service window and pulling client charts for clinicians when requested
• Run routine reports, develop tracking measures, and follow-up for department to ensure compliance with contracts, state and federal regulations and requirements
• Perform EHR compliance reviews and investigations, create compliance reports

Non-essential Job Functions:

• Assist Health Information Manager in other duties as assigned.
• Provide training to staff on all of the above job functions, as needed.
• Assist with annual chart destruction and any agency audits.
• Adhere to all departmental and agency policies.

Education, Licensing and Experience:

• High School diploma required; Bachelor’s degree preferred.
• Prefer 1-2 years working with medical record documentation or in the HIM field.
• High levels of interpersonal skills, comfortable with various forms of communication.
• HIPAA accredited training preferred.

PER COMPANY POLICY - ALL HEALTHCARE EMPLOYEES MUST BE EITHER COVID-19 VACCINATED / HAVE A MEDICAL/RELIGIOUS EXEMPTION.

IF EXTENDED AN OFFER OF EMPLOYMENT WITHIN OUR COMPANY, CANDIDATE MUST PROVIDE PROOF TO BE COMPLIANT (COVID VACCINE CARD/MEDICAL OR RELIGIOUS EXEMPTION) IN ORDER TO COMPLETE THE HIRING PROCESS.

EQUAL EMPLOYMENT OPPORTUNITY

Columbia River Mental Health Services is proud to be an equal opportunity workplace. We are committed to diversity and inclusion, and we seek applicants from all backgrounds to join our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by law. We encourage our employees to bring their authentic selves to work and do not tolerate discrimination at the workplace.