Lives Change Here! We are GROWING…Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and a history dating back to 1942.

Our Mission: Providing behavioral health and recovery services that transform the lives of children, adults, and families in the communities of SW Washington.

Why Work Here?

CRMHS offers AMAZING benefits aside from health and wellness (medical/dental/vision etc.) Work life balance benefits: 12 total paid holidays per year, including 3 paid floating holidays available upon hire, 24 days of PTO days in the first year and only increases from there! Career development: $325 annual allowance for career development and education with an additional 40 hours of paid time off for career development/education! And so many More! 

Starting Pay Range – $20.80 - $22.89/hour

Schedule – Tuesday through Friday 5a-130p; Saturday 630a-1p

Position Description:

Perform reception duties to include greeting, checking in, directing visitors, answering and coordinating clinic and/or medical appointments. Collect co-pays and insurance information.

Essential Job Functions:

• Front Desk, answer phones, Collect copays and insurance cards. Greet clients and visitors to the Clinic and notify appropriate staff of their arrival. Monitor Lobby as needed.
• Verify client personal data and provide required paperwork to clients as needed.
• Coordinate and collect necessary information/documentation to facilitate treatment.
• Schedule appointments for Provider and Clinicians.
• Assist with correspondence, faxing, copying.
• Maintain tracking reports.
• Maintain Petty Cash.

• Make reminder calls for client’s appointments.
• Opening and closing duties assigned to clinic.

• Maintain necessary computer and hard copy files.
• Communicate any site maintenance needs to the Facilities Coordinator.
• Enter deadline – sensitive data into the computer information system in a timely manner. Perform all related self-check, error-correction, and date information functions according to timelines.
• Assist Intake Coordinator with Screening and Data Entry as needed.
• Cross train to alternate duties as necessary to cover inter-departmental and program needs.
• Work closely with compliance to ensure all compliance functions within the agency are being properly executed.

Non-essential Job Functions:

• Supports agency mission, goals, and objectives.
• Attend staff and planning meetings as scheduled.
• Maintain communication and cooperative working relationships both within the agency and community at large, while maintaining a high degree of confidentiality.
• Other duties as assigned.

Education, Licensing and Experience:

• High school diploma
• Previous reception experience or specialized training required.
• Experience with co-pays and insurance billing preferred.
• Strong customer service, organizational and interpersonal skills.
• Computer skills, automated appointment scheduling and word processing experience preferred.
• This is a typical outpatient medical department environment; which is fast-paced and changes from minute to minute depending on the issues and severity of the clients

PER COMPANY POLICY - ALL HEALTHCARE EMPLOYEES MUST BE EITHER COVID-19 VACCINATED / HAVE A MEDICAL/RELIGIOUS EXEMPTION.

IF EXTENDED AN OFFER OF EMPLOYMENT WITHIN OUR COMPANY, CANDIDATE MUST PROVIDE PROOF TO BE COMPLIANT (COVID VACCINE CARD/MEDICAL OR RELIGIOUS EXEMPTION) IN ORDER TO COMPLETE THE HIRING PROCESS.

EQUAL EMPLOYMENT OPPORTUNITY

Columbia River Mental Health Services is proud to be an equal opportunity workplace. We are committed to diversity and inclusion, and we seek applicants from all backgrounds to join our teams. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by law. We encourage our employees to bring their authentic selves to work and do not tolerate discrimination at the workplace.