Task Force Area Manager | Marcus Whitman Hotel
Let’s start off with the most important part-what’s in it for you:
The Perks

• Eligibility of perks is dependent upon job status
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop!

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks

• Support training and provide coaching for all levels of management!
• Demonstrate and encourage communication in a manner consistent with company culture.
• Create an environment to motivate, teach, develop managers, and encourage teamwork.
• Report regularly to Senior Leadership regarding each of their property’s performance and opportunities.
• Proactively collaborate with People & Culture (P&C) to drive talent management strategies to build or acquire critical capabilities to develop and transform the organization.
• Develop budgets and manage financials with all stakeholders for the properties of which you are responsible for
• Regularly review monthly financial reports for their properties to ensure that the annual budget is met.
• Regularly visit all properties to audit cleanliness, maintenance, service standards and safety/operating procedures
• Support your property General Managers in overall management of all communities and team members.
• Build strong on-site teams through consistent coaching.
• Develop strategies for continued growth and ever improving operation efficiencies and service excellence.
• Ensure values aligned communication and prompt response and follow up to team member concerns.
• In summary you will be completing all duties and responsibilities as described in the following two documents that will be provided to you:
• Area Manager Senior Leader Job Scope Guidelines
• Property Performance Checklist

The Nitty Gritty

• At least 10 years progressive experience in a General Manager role at properties of similar operation (size, scope, style, market segment)
• Previous demonstrated success in multi-property management with multiple management level reports
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests, or the general public.
• Excellent general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Demonstrated financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including coaching, motivation, delegating, scheduling, and relationship-building.
• Proficient in computer software including Microsoft Office Suite (PowerPoint, Word, Excel)
• Excellent customer service orientation and focus on exceeding customer satisfaction.
• Demonstrated success in values aligned leadership.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
Where you’ll work:
The Historic Frontrunner in Walla Walla Hotels. Whether you’re heading to an important meeting in our high-tech conference facilities or playing weekend warrior in the surrounding mountain-and-valley paradise, The Marcus Whitman Hotel is your Walla Walla destination hotel for business proficiency and stunning natural beauty—with generous amounts of historic style, comfort and friendliness to boot.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.