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Conference Services Coordinator
$55k-70k (estimate)
Full Time | Accommodations 1 Week Ago
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Columbia Hospitality is Hiring a Conference Services Coordinator Near Seattle, WA

Onsite Event Coordinator | Bell Harbor International Conference Center
As Onsite Event Coordinator, you will command the front desk and lead the Onsite Event Assistant Team, connecting with clients and guests, scheduling amenity space, managing incoming deliveries, monitoring building security, and more. Combined with your project management, communication, and conflict management skills, your professional presence will build strong relationships with your community.
Let’s start off with the most important part - what’s in it for you:
 The Perks
  • Eligibility of perks is dependent upon job status
  • Get Paid Daily (Make any day payday)
  • Paid Time Off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
  • Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Values-Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Employee Assistance Program
  • “Columbia Cares” Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Online Learning Platform to Help You Develop!
  • Parking/Transportation/Commuter allowance
Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.
What you’ll do:
The Brass Tacks
  • Maintains up to date information of events, both current and future.
  • Oversees OEA team's directing of incoming calls and communication.
  • Coordinates requests, comments and reservations through property intranet service.
  • Communicates key updates and information to team members and management in a timely manner.
  • Ensures proper building safety and security measures are followed at all times.
  • Carefully documents the details of shift through logs and other reports for continuity.
  • Ensures unwelcomed visitors and solicitors do not enter private spaces or common areas
  • Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
  • Maintains a clean, neat, organized and orderly office space and work area.
  • Responds to all client and guest requests in an expeditious, courteous and professional manner.
  • Responds to all emails within 24 hours.
  • Provides high-touch service to VIPS.
  • Makes OEA team schedules.
  • Direct supervision of OEA Team: performs coaching and counseling duties, as well as annual reviews, compliance.
  • Attend weekly EO and CEC meetings.
  • Reviews EOs and keeps team on task to prep items: food indicators, signage, special items.
  • Runs weekly onsite meeting.
  • Compiles S&E Team and Event reports.
  • Oversight of public spaces (communicating work order and needs to operations/housekeeping.)
The Nitty Gritty
  • Previous experience in customer service roles preferred
  • The ability to read, write and speak English fluently is required to read, analyze, and comprehend simple instruction, short correspondence and memos.
  • Proficiency in Microsoft Office applications, especially Word and Excel preferred
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
Where you’ll work:
Seattle's premier waterfront conference venue features 18 meeting rooms totaling 100,000 square feet with capacity for up to 6,000 guests. A multiple recipient of the Planners Choice Award from Successful Meetings and Meeting News, Bell Harbor features panoramic views of downtown Seattle and Puget Sound, Northwest-inspired cuisine and complimentary high-speed internet with REAL bandwidth! Bell Harbor is a member of the International Association of Conference Centers (IACC), ensuring a superior meeting experience with state-of-the-art audiovisual, Herman Miller chairs made for comfort, and well-lit meeting space.
Additional venues offered via the Bell Harbor sales team include Smith Cove Cruise Terminal located on Seattle's Magnolia waterfront with over 96,000 square feet of event space perfect for trade shows and large events, and directly adjacent to Bell Harbor the Maritime Event Center, a less traditional space that adds a nautical-themed backdrop to weddings and social events.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$55k-70k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

07/08/2024

WEBSITE

columbiahospitality.com

HEADQUARTERS

TUCSON, AZ

SIZE

50 - 100

FOUNDED

1995

TYPE

Private

CEO

ED SCHWITZKY

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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About Columbia Hospitality

Columbia Hospitality is a hospitality management and consulting company specializes in the management of conference centers, boutique hotels & resorts

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