JOB SUMMARY:

The Surgery Center Manager coordinates all administrative activities for the surgery center. The Manager is expected to maintain a high degree of knowledge of regulatory requirements pertaining to ambulatory surgical centers. The Manager oversees the full surgery center workforce in addition to managing the supply chain and the facility. The Manager remains visible and accessible within the organization and works closely with all administrative leaders and the full medical staff.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

1. Oversees and coordinates all activities related to regulatory compliance including, but not limited to, maintain and update policies and procedures, medical staff and CRNA credentialing, appropriate documentation for quality programs, personnel files, and periodic drills.

2. Provides direct support for all efforts to improve the environment of care.

3. Coordinates and leads all facility improvement projects.

4. Works with the clinical supervisors and Human Resources on personnel matters by facilitating the work and documentation on matters including, but not limited to, hiring, staff orientation, progressive discipline, performance improvement, and clinical competencies.

5. Manages the patient access / check-in staff. Supports other personnel and human resource management activities such as staff recognition and nurse recruitment.

6. Responsible for all aspects of the supply chain including ordering, inventory, verifying invoices, proper storage of materials, and group purchasing arrangements. Works closely with the Chief Financial Officer to ensure effective and efficient processes in supply chain management.

7. Manages the master surgery schedule. Communicates with surgeons on changes to the schedule and openings in the schedule. Also communicates with the Anesthesia business partner on an on-going basis to ensure sufficient CRNA coverage each day.

8. Develops and manages applicable budgets. Demonstrates cost reductions.

9. Manages vendor and business partner relationships by keeping track of all documentation, financial terms, and contact information.

10. Ensures required maintenance work on equipment is completed on schedule. Reviews service agreements on a regular basis to verify proper coverage and costs associated with the agreements.

11. Supervision of daily entry of facility fees, professional fees, and charges for premium services and lenses for the surgery center. Also required to conduct regular audits to ensure revenue integrity for all services provided in the surgery center (charge capture, coding, etc.). Familiarity with third-party payer policies for ASCs is required as well.

12. Collaborates with the Health Information Manager on the medical records processes and information privacy matters.

13. Receives patient satisfaction surveys and compiles information to report to CEO and medical staff. Investigates and pursues opportunities to improve patient experience.

14. Prepares all reports for quarterly board meetings including quality, safety, and infection control reports; utilization and volume by physician and by case type; and productivity by charges and collections. Prepares minutes for review and approval after each Medical Staff meeting.

15. Coordinates and facilitates the bi-monthly clinical collaboration meeting that includes the Medical Director, Clinical Supervisors, and CEO.

16. Completes all applications required by third-party payers.

17. Maintains ASC quality reporting compliance with CMS.

18. Supports decision-making through analytical work such as cost and reimbursement analysis. Also maintains a data base to track direct costs per case type by surgeon.

19. Regularly places orders for daily staff lunches.

20. Works with Human Resources on personnel matters by facilitating the work and documentation on matters including, but not limited to, hiring, staff orientation, progressive discipline, performance improvement, and clinical competencies.

21. Must comply with all HIPPA and safety policies, procedures, and regulations.

22. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE:

1. Bachelor’s degree with at least five years’ experience in a healthcare provider organization with

at least two years in management required.

2. BSN or MHA preferred.

3. Experience in Ambulatory Surgery Center Management preferred.

KNOWLEDGES, SKILLS, AND ABILITIES:

1. Competencies include ethical conduct, business acumen, organizational development, performance management, budget and resource development, and strategic planning; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration.

2. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

3. Exceptional organizational, analytical, and customer service skills.

4. Proficient in Microsoft office products.

5. Proficient in reporting software

6. Excellent communication and professional leadership skills.

7. Personal qualities of integrity, credibility, and commitment.

8. Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Full-time position with a work schedule of Monday through Friday 6:30am to 3:30pm.
• Position operates in a professional office environment requiring minimal physical activity.
• Building meets required ADA standards and we will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.
• Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.

Physical demands include but are not limited to:

• The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• The ability to frequently sit and reach with hands and arms.
• The ability to occasionally lift and/or move up to 50 pounds.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Cell phone reimbursement
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Food provided
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid sick time
• Paid time off
• Referral program
• Safety equipment provided
• Tuition reimbursement
• Uniform allowance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Ambulatory surgery center
• In-person
• Outpatient
• Private practice

Ability to Relocate:

• Columbia, SC 29201: Relocate before starting work (Required)

Work Location: In person