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About ColorTokens
ColorTokens specializes in advanced security solutions designed to safeguard organizations' assets and critical systems from cyber threats. Our flagship product, Xshield Enterprise Microsegmentation platform, empowers organizations to prevent initial compromises from escalating into damaging crises. By emphasizing proactive security measures, ColorTokens ensures comprehensive protection for critical workloads and data, enabling organizations to stay "breach ready."
With a clientele spanning some of the world's largest organizations, including prominent cancer research centers, cities, and national defense departments, ColorTokens serves industries handling sensitive information and subject to stringent regulatory requirements.
ColorTokens' cloud-delivered platform streamlines onboarding efforts and reduces maintenance costs for organizations. Providing pervasive protection, their platform covers data center servers, legacy systems, cloud workloads, containers, and operational technology (OT) and Internet of Things (IoT) devices.
The company's recognition as a Strong Performer in the Forrester New Wave™: Microsegmentation report solidifies ColorTokens' reputation as a trusted provider of microsegmentation solutions for organizations seeking to enhance their security posture.
Our culture
We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.
Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world’s impactful organizations – be it a children’s hospital, or a city, or the defense department of an entire country.
Position Overview
As a Technical Support Engineer 2 within our TAC, you will be instrumental in providing Level 2 and Product Escalation support for our Xshield series products. This role involves direct engagement with customers and partners, troubleshooting complex hardware and software issues, and serving as an escalation point for internal TAC groups. You will be a key advocate for our customers, ensuring timely resolution of issues and maintaining a high level of satisfaction.
Key Responsibilities
Requirements:
Desired Skills
Key Attributes
Full Time
Software & Cloud Computing
$96k-121k (estimate)
03/08/2024
07/08/2024
colortokens.com
SANTA CLARA, CA
25 - 50
2015
RAJESH PAREKH
$5M - $10M
Software & Cloud Computing
ColorTokens is led by some of the sharpest minds in cybersecurity. Our leadership team has decades of industry experience, with stops at companies like Cisco, Juniper, VMware, Microsoft, and Zscaler and expertise in cybersecurity, networking, and enterprise infrastructure. Our next-generation, software-defined security gives companies unparalleled visibility and segmentation ability -- so they can keep their most valuable assets safe and sound.