About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Colorado Springs Marriott, nestled in near the Rocky Mountains and the downtown area of the second largest city in the state, is an excellent location to join a world-class team that values development and growth for each member. Our hotel makes a perfect home base for outdoor enthusiasts embarking on climbing or hiking excursions at Pikes Peak and Cave of the Winds. When it's time to enjoy the great indoors, we offer easy access to all the shops and art galleries in downtown Colorado Springs. Our property features renovated, pet-friendly rooms and suites, a full-service restaurant with stylish outdoor patio with fire pits, 15 flexible event spaces, fitness center, and pools. Come experience our Culture of Care and find out today what a career at the Colorado Springs Marriott with Pyramid Hotel Group can mean for you! Overview:

At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.

• Overseeing the daily operations of the housekeeping department, with a primary focus on training and supervising a team of Room Attendants.
• Conducting thorough inspections of guest rooms and public areas to ensure they meet Marriott's cleanliness and presentation standards.
• Providing comprehensive on-the-job training to Room Attendants, equipping them with the necessary skills to excel in their roles.
• Monitoring and guiding Room Attendants in proper cleaning techniques, time management, and attention to detail.
• Identifying training needs and opportunities for continuous improvement within the housekeeping team.
• Collaborating with the Housekeeping Manager to develop and implement effective training programs that enhance efficiency, guest satisfaction, and employee engagement.
• Assisting in the inventory management of cleaning supplies and linens.
• Responding promptly and professionally to guest requests and concerns, ensuring their needs are met.
• Ensuring the implementation of safety and security guidelines, promptly reporting any maintenance or repair needs.
• Upholding Marriott's brand and service standards in all work activities.

• Implementing and overseeing the Housekeeping training program, ensuring consistent adherence to standards.
• Providing ongoing coaching and guidance to Housekeeping Room Attendants to ensure service quality consistency.
• Executing the new hire onboarding checklist for each Room Attendant and promptly submitting it to HR.
• Conducting room inspections and cleaning tasks when not training associates.
• Complying with all health and safety regulations to ensure a safe work environment.
• Participating in Housekeeping performance reviews and contributing to Housekeeping Room Attendant's personal development plans.
• Monitoring and controlling training costs while reporting to the Executive Housekeeper/Director of Housekeeping.
• Demonstrating a passion for cleanliness and service excellence.
• Exhibiting professional communication skills and a proactive, self-managing attitude.
• Adapting and performing well under stressful conditions.
• Utilizing the property management system (PMS) for daily operations.

• Exclusive discounts on room rates and experiences at our award-winning hotels.
• Comprehensive financial and retirement solutions.
• Performance-based incentives and bonuses.
• Generous paid time off.
• Exciting perks and discounts.
• Professional guidance and support.
• Competitive health insurance plans.
• Skill-enhancing job training.
• Educational opportunities for career growth.
• A strong emphasis on work-life balance.

Qualifications:

• Previous experience in housekeeping operations, with a strong emphasis on training and team supervision.
• Excellent interpersonal and communication skills, enabling you to effectively motivate and guide team members.
• Exceptional attention to detail and a firm commitment to maintaining a high level of cleanliness and orderliness.
• Flexibility to work various shifts, including weekends and holidays.
• Strong multitasking, prioritization, and delegation skills.
• Proficiency in relevant software applications, including Microsoft Office.
• Knowledge of Marriott's brand and service standards is advantageous.

Compensation Range: The compensation for this position is $20.00/Hr. - $20.00/Hr. based on qualifications and experience.