ANNOUNCEMENT OF POSITION VACANCY
Manager of Systems & International Admissions
ABOUT THIS POSITION
Summary: Under the direction of the Associate Director of Operations and Systems, the Manager of Systems and International Admissions will serve as a key member of the Office of Admissions team. This position will provide leadership and support to functional users in day-to-day management of Slate functionality in support of admissions initiatives, including event management, document management, territory management support, query and report creation, portal development, and other areas as defined.
In collaboration with the Associate Director of Operations, the position will review and continually improve the functionality of Slate. The position will be expected to assess system functionality and regularly provide admissions leadership with suggested innovative enhancements and solutions that directly support enrollment goals and initiatives.
Additionally, the position will be responsible for leading the processing of, and system innovations for, all prospective international students and will serve as a key point of contact with international recruitment agents and/or contracted international recruiting firm(s). The position will work collaboratively with International Programs to provide a seamless student experience from point of application to enrollment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Development and maintenance of Admissions CRM, Slate

• Under the leadership of the Associate Director of Operations, collaboratively executes the CRM strategy for the university including the optimal configuration, usage, and evaluation.
• Coordinating with admissions leadership and functional leads to gather business requirements, assess current functionality and processes, and suggest system enhancements in support of office goals and initiatives.
• Building customized dashboards, portals and analytical reports for admissions staff and campus partners.
• Providing support for the implementation and training of new functionality and improved processes in the system.
• Responsible for monitoring the user experience for prospective students and proposing enhancements:
• In collaboration with other Slate Captains, Training admissions staff and campus partners on admissions technology functionality and features.
• Maintaining an ongoing relationship with other Slate Captains to ensure consistency across instances for all university staff.
  Oversight of the international admission and application process
• Serves as key contact with contracted international recruitment firm and agents
• Develop and implement innovative systems to support international admission application processes
• Advise international applicants of admission and application requirements, costs, scholarship opportunities, and federal immigration compliance regarding the student visa.
• Process student files, conduct credential evaluation and GPA calculations, and admission decisions
• Promptly and courteously respond to phone calls, emails, and other requests from future students as necessary
• Work collaboratively with the Office of International Programs which oversees the support of admitted and enrolled international students
  Other duties as identified in support of institutional enrollment goals and recruitment efforts.
  Minimum Qualifications Required:
• Bachelor's degree from an accredited college or university
• Two plus (2 ) years of job-related experience as a full-time staff member
• Experience with Slate or other CRM software
• Excellent written, verbal, and interpersonal skills
  Computer proficiency in Microsoft Word, Excel, and Databases
  Preferred Qualifications:
• Experience working with common computer applications for applicant and relationship management; HTML, XML, etc.
• Higher education admissions experience, including domestic and/or international
• Experience serving as a customer service contact
  Knowledge, Skills, & Abilities:
• Strong troubleshooting skills, including the ability to diagnose a problem and provide technically accurate details and workarounds
• Demonstrated ability to lead system implementation of new processes and/or enhancements
• Demonstrated customer service skills and a client focused approach
• Excellent written and oral communication, organizational and collaboration skills
• Ability to work independently as well as with a team
• Strong attention to detail
• Ability to self-monitor quality control and accuracy
• Demonstrated ability to prioritize and manage multiple projects at once and work effectively under tight deadlines
• Ability to learn business processes and translate them into the Slate system
• Experience with Structured Query Language (SQL)
• Ability to confidently communicate with all levels of management, including senior management
• Experience studying, working, or living abroad
• Ability to appreciate varying cultures, with a sensitivity to diverse ways of thinking
• Ability to communicate in a multi-cultural environment
  Salary: $50,000.00 - 60,000.00. Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!
  Department: Colorado Mesa University
  Employment Type: Administrative
  HOW TO APPLY
  Application Deadline: Open Until Filled.
  How to Apply: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:
• Cover letter
• Resume
• Include the name, phone number, email address and relationship of at least three professional references who can attest to your ability to perform the job you are applying for. Professional references should include at least one current or former supervisor. Professional reference may also include current or former employers, colleagues or other professionals who have first-hand knowledge and can recommend you for employment.
• Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be required upon hire)
  Direct Inquiries Contact: Whitney Bonner, wbonner@coloradomesa.edu
  ABOUT COLORADO MESA UNIVERSITY
  Colorado Mesa University provides exceptional educational opportunities on a state-of-the-art campus located in Grand Junction. As western Colorado's largest university, CMU serves students on its main campus in Grand Junction, its satellite campus in Montrose, its community college, Western Colorado Community College and via online offerings. Founded in 1925, it's a dynamic university enrolling more than 11,000 students at the associate, baccalaureate and graduate levels.
  At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they'll encounter in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that support students' interests and regional employment needs, as well as technical programs that respond to vocational workforce demands.
  The Grand Valley is home to some of the best outdoor recreation in the state of Colorado and you won't have to fight traffic and crowds to enjoy it. CMU is surrounded by the Grand Mesa, Book Cliffs and the Colorado National Monument. We have world-class mountain biking, rock climbing, hiking, and rafting. In addition to a mountain resort that's less than 45 minutes from campus for skiing, snowboarding and cross-country skiing. Living and working in Grand Junction, you will be able to explore one of Colorado's best kept secrets.
  Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education.
  Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body. Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed.
  

  Colorado Mesa University
  Attn: Human Resources Office
  1100 North Avenue
  Grand Junction, CO 81501

  970.248.1820