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Financial Aid Student Employment & Student Cohort Coordinator
Colorado Mesa University
Grand Junction, CO | Full Time
$44k-57k (estimate)
2 Months Ago
Financial Aid Student Employment & Student Cohort Coordinator
Colorado Mesa University Grand Junction, CO
$44k-57k (estimate)
Full Time 2 Months Ago
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Colorado Mesa University is Hiring a Financial Aid Student Employment & Student Cohort Coordinator Near Grand Junction, CO

ANNOUNCEMENT OF POSITION VACANCY
Financial Aid Student Employment & Student Cohort Coordinator
ABOUT THIS POSITION
Summary: The Financial Aid Department at Colorado Mesa University is hiring a Student Employment & Special Programs Coordinator. This position is primarily responsible for oversight of student financial aid supported employment programs funded from federal, state, and institutional funds, including work study. In addition, the position: supports special financial aid programs including consortiums, study abroad, and special student populations, is responsible for the creation, coordination and compliance of CMU's Student Borrowing & Debt Management plan; serves as a financial aid counselor, as needed, providing direct customer service and continuous process improvements to simplify the delivery of Financial Aid to special programs and evaluate the equity of Work Study programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Oversight & Management of Student Employment
  • Oversees and manages student financial aid supported employment programs funded from federal, state, and institutional funds, including work-study.
    Management and Support of Special Programs
  • Management, reporting, and Financial Aid support for special student cohorts including but not limited to:
    o CMU - CU Engineering partnership
    o POST
    o Lineman
    o RN2BSN
    o Aviation
    o Special Online Programs
    o Study Abroad
    o Consortiums
    o Guardian Scholars
    o Reisher Scholarship Program
    o Other scholarship programs as assigned.
    o Liaison to WCCC and Montrose Campus's
    o Student Borrowing & Debt Management
    Management and support of Financial Aid Processes
  • Primary backup for Scholarship Programs Coordinator
  • Secondary backup for processing verifications
    Data, Analytics, and Process Improvement
  • Continuously evaluates the effectiveness of processing functions. Makes recommendations for, determines best solution, and implements process improvements.
  • Creates statistical reports for analysis of effectiveness of processes, and utilization of workstudy funds. Utilizes data and statistical reporting for decision making and improvements.
  • Creates, updates, and presents reports to upper management regarding the effectiveness and status of processing functions.
    Customer Service & Culture
  • Responsible for providing a high level of customer service while handling matters of significance within the Office of Financial Aid. Using independent judgement and maintaining a professional demeanor in handling routine questions, complaints and resolution of issues.
  • Supports IRIS, CMU's one-stop, including counseling, advising, and supporting staff and students.
  • Counsels students, families, faculty and staff regarding financial aid.
  • Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Works in coordination with Payroll, Career Services, and other campus departments for: annual planning; effective and efficient delivery of services and programs across units; efficient use of limited financial and personnel resources; communication; operational management of programs; and reporting.
  • Understands, keeps current, monitors changes, and interprets guidance of Federal Financial Aid rules and regulations.
  • Ensures compliance with all Federal Financial Aid rules and regulations, including: Workstudy, Packaging, Awarding, Over awards, Return to Title IV, Direct Lending, Disbursements, Verifications, etc.
  • Presents financial aid information to high schools, campus community, and other interested groups.
    Minimum Qualifications Required:
  • An earned Bachelor's degree from an accredited institution
  • 2 years demonstrated relevant experience to perform the essential functions of the position.
  • Demonstrated strong customer service orientation.
  • Demonstrated ability to prioritize work; adapt and find solutions to changing expectations.
  • Strong listening and communication skills, including presentations to audiences.
  • Demonstrated ability to work independently and autonomously within job responsibilities, while also collaborating with several diverse teams.
  • Demonstrated ability to synthesize complex policies and operationalize to ensure compliance.
  • Demonstrated proficiency in Microsoft Office Suite.
    Preferred Qualifications:
  • Higher ed experience
  • Experience with SCT Banner or other ERP system
    Salary: $43,000.00 - 46,000.00. Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!
    Department: Colorado Mesa University
    Employment Type: Administrative
    HOW TO APPLY
    Application Deadline: To ensure full consideration, complete applications must be received by 10/19/2022.
    How to Apply: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:
  • Cover letter
  • Resume
  • Include the name, phone number, email address and relationship of at least three professional references who can attest to your ability to perform the job you are applying for. Professional references should include at least one current or former supervisor. Professional reference may also include current or former employers, colleagues or other professionals who have first-hand knowledge and can recommend you for employment.
  • Copy of transcripts for all degrees completed (if your transcripts include a social security number or birthdate, please redact that information before uploading the document. Official transcripts will be required upon hire)
    Direct Inquiries Contact: Lindsey Campbell, lcampbell@coloradomesa.edu
    ABOUT COLORADO MESA UNIVERSITY
    Colorado Mesa University provides exceptional educational opportunities on a state-of-the-art campus located in Grand Junction. As western Colorado's largest university, CMU serves students on its main campus in Grand Junction, its satellite campus in Montrose, its community college, Western Colorado Community College and via online offerings. Founded in 1925, it's a dynamic university enrolling more than 11,000 students at the associate, baccalaureate and graduate levels.
    At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they'll encounter in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that support students' interests and regional employment needs, as well as technical programs that respond to vocational workforce demands.
    The Grand Valley is home to some of the best outdoor recreation in the state of Colorado and you won't have to fight traffic and crowds to enjoy it. CMU is surrounded by the Grand Mesa, Book Cliffs and the Colorado National Monument. We have world-class mountain biking, rock climbing, hiking, and rafting. In addition to a mountain resort that's less than 45 minutes from campus for skiing, snowboarding and cross-country skiing. Living and working in Grand Junction, you will be able to explore one of Colorado's best kept secrets.
    Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education.
    Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body. Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed.

    Colorado Mesa University
    Attn: Human Resources Office
    1100 North Avenue
    Grand Junction, CO 81501

    970.248.1820

Job Summary

JOB TYPE

Full Time

SALARY

$44k-57k (estimate)

POST DATE

04/24/2023

EXPIRATION DATE

07/14/2024

WEBSITE

coloradomesa.edu

HEADQUARTERS

GRAND JUNCTION, CO

SIZE

1,000 - 3,000

FOUNDED

1925

CEO

VALERIE HORTON

REVENUE

<$5M

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About Colorado Mesa University

Founded in 1925, Colorado Mesa University is a comprehensive regional public higher education institution offering liberal arts, professional, and technical programs at the master's, bachelor's, associate, and certificate levels. At Colorado Mesa, we take great pride in providing educational opportunities and tools that help students succeed in today's complex and interconnected world. Our focus is on providing quality academic programs, built on a strong liberal arts core that support students' interests and regional employment needs, as well as technical programs that respond to vocational w...orkforce demands. Colorado Mesa is accredited by the Higher Learning Commission. More
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