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Colonial Parking
SW, DC | Other
$37k-47k (estimate)
6 Months Ago
Customer Service Assistant
$37k-47k (estimate)
Other 6 Months Ago
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Colonial Parking is Hiring a Customer Service Assistant Near SW, DC

Job Details

Job Location: SOUTH EAST - SW - The Wharf - 882 - , DC
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Any

Description

Your Future Starts With Us

We'll invest in your future and career growth. Are you looking for more exciting challenges and the chance to advance your career? For almost 70 years, Colonial Parking has led the industry in accelerating careers and training and providing opportunity-rich and people-focused environments. As a result, we continue to grow and add challenging opportunities throughout the DC, Maryland, and Northern Virginia metropolitan areas.

We are looking for self-motivated Customer Service Assistant whose primary role is to be an ambassador of the client and Colonial Parking, Inc. at key positions within the parking facility, i.e., parking facility entrance or exit; drop off area; and garage elevator bank. The incumbent will have knowledge of the parking facilities and the commercial, governmental, or institutional buildings connected to parking. Directs and escorts customers (as and when required) to garage or building elevators and stairwells; provides the best first and last impression of Colonial Parking and its client’s parking operations; and performs other functions of the position.

Qualifications


Minimum Job Qualifications

  • Possession of a valid motor vehicle operator’s license is required.
  • Proficient in the English language to converse with customers and answer questions related to the facilities (parking and building).
  • Education and work experience to ensure reading, writing, verbal, and numbers of skills for successful job performance.
  • Ability to stand and walk for long periods of time.
  • Ability to make good decisions in a high-demand work environment.

In exchange, Colonial Parking will provide for you:

  • An opportunity to work with top-notch parking professionals.
  • Career advancement and development
  • Competitive pay
  • 401K
  • Medical, dental, and vision benefits
  • Paid time off
  • Free parking while you work.

We are an AA/EEO/Veterans/Disabled employer.
Employer participates in E-Verify.
We maintain a drug-free workplace and perform pre-employment substance testing.

Job Summary

JOB TYPE

Other

SALARY

$37k-47k (estimate)

POST DATE

10/14/2023

EXPIRATION DATE

06/22/2024

WEBSITE

colonialparking.com

HEADQUARTERS

WILMINGTON, DE

SIZE

25 - 50

FOUNDED

1965

CEO

JOHN HATFIELD

REVENUE

$10M - $50M

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The job skills required for Customer Service Assistant include Customer Service, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Assistant job description and responsibilities

A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.

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Coordinate and collaborate with cross-functional teams to ensure quality services to customers.

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Customer service assistants deal with customer questions, purchases and complaints.

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Organize and schedule customer orders to an appropriate department.

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Follow up with customers at a later date.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Assistant jobs

Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.

01/22/2022: Billings, MT

Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.

03/13/2022: Chicago, IL

Responding to questions with positive language can greatly affect how the customer hears the response.

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These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.

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Ask for direct feedback from customers and colleagues in order to have a room for improvements.

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Step 3: View the best colleges and universities for Customer Service Assistant.

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