1 Call Center Representative Job in Marion, IN
Collins Mobile is Hiring a Call Center Representative Near Marion, IN
Job Details
Description
All Collins Mobile employees must live in one the following states to be eligible for remote work:
- Indiana
- Michigan
- Ohio
- Kentucky
- Minnesota
Job Summary
Our Remote Wireless Sales Representative is a customer service and inbound sales focused role. The Remote Wireless Sales Representative is responsible for answering inbound sales calls in a friendly and urgent manner. You will work with customers to complete sales, assist with questions, and work with your team to meet your goals. In this role, you'll earn not only an hourly rate, but also an extremely competitive uncapped commission; what you earn, you get.
Job Functions
Answer Inbound Calls
Troubleshoot problems and complaints
Respond promptly to emails/messages from customers
Accurately note customer accounts
Process Orders, Forms, and Applications
Upsell Products and/or services when appropriate
Willingness to listen and deescalate situations when needed
Complete ongoing training for product and service updates as needed
Other duties as assigned
Skills, Qualifications, and Requirements
Bilingual/Spanish Speaking encouraged to apply
Access to stable Internet
Ability to Travel to Corporate Office for initial training
Customer service experience
Strong Computer Skills
Excellent Communication Skills, both spoken and written
Strong time management skills
Adaptability and flexibility
Problem Solving
Ability to build relationships with callers
Excellent Organizational Skills
Positive Attitude
Punctual and Dependable
High School Diploma or Equivalent
Benefits
Health, Dental and Vision insurance
Uncapped Commission
Life insurance at no cost to you
Paid time off
401K option after 6 months of employment
Pay will be based on experience
Work Environment
This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. The responsibilities of this role may change at any time with or without notice.
Qualifications
Job Summary
Other
Telecommunications
$58k-78k (estimate)
07/07/2023
05/22/2024
collinsmobilellc.com
Indianapolis, IN
<25
Telecommunications
Related Companies
The job skills required for Call Center Representative include Customer Service, Products and Services, Problem Solving, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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