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Job Description

Overview

Colliers Engineering & Design is looking for a talented IT Support Specialist with excellent communication skills to join our Atlantic IT Team! 

 

 

Responsibilities

  • Apply technical skills in support and maintenance of computer, audio visual related equipment, and network systems in a business environment
  • Interact with employees while resolving technical issues
  • Provide help desk operations control based on established guidelines
  • Maintain company intranet
  • Assist the Technology Service Department on large projects as well as accomplish small projects as assigned
  • Propose productivity process improvements to increase workflow efficiency
  • Assist with onboarding of new employees related to technology
  • Create and present training material to end users
  • Work with third party vendors to ensure contracted services are completed to standard

Qualifications

  • High School Diploma required
  • Minimum of 2 years IT/Help Desk experience; 5 years with a college degree is highly preferred 
  • Strong technical background
  • Networking and troubleshooting experience
  • Strong customer service and communications skills
  • LAN/WAN and VOIP experience are helpful but not required

Physical Requirements

  • Be able to lift up to 50 pounds
  • Able to bend, sit, and stand for long periods of time

What We Offer

At Colliers Engineering & Design, our people are our most important resource. That’s why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.

 

This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.

 

We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women’s Organization and ongoing philanthropic opportunities.

 

Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!

Skills for IT Analyst

The job skills required for IT Analyst include Troubleshooting, Customer Service, Communication Skills, Help Desk, IT Support, Process Improvement etc. Having related job skills and expertise will give you an advantage when applying to be an IT Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Analyst. Select any job title you are interested in and start to search job requirements.

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Career Path for IT Analyst

The following is the career advancement route for IT Analyst positions, which can be used as a reference in future career path planning. As an IT Analyst, it can be promoted into senior positions as a Business Application Delivery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Analyst. You can explore the career advancement for an IT Analyst below and select your interested title to get hiring information.

How to Become an IT Analyst

If you are interested in becoming an IT Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Analyst for your reference.

Step 1 Understand the job description and responsibilities of an IT Analyst

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Step 2 Knowing the best tips for becoming an IT Analyst can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for IT Analyst

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